Bernkastel-Kues Vacations

Convenient location. However, there is a church bell that goes off every hour, including overnight! It makes no sense. And because there is no air conditioning, you must leave windows open, so you are guaranteed not to sleep! There is also no coffee in room, you must head down to the restaurant and pay for coffee. Some staff was dry, with a hint of sarcasm. Don’t bother complaining. If you don’t mind any of this, you’ll enjoy it.

Very friendly and helpful staff, clean and updated. Not a fan of the keys…. But a beautiful hotel with and fantastic breakfast

Amazing hotel!

Waren bereits zum 2. Mal in diesem Hotel. Alle Mitarbeiter sind sehr freundlich und hilfsbereit. Das Hotel liegt direkt neben der Therme, welche man durch einen Bademantelgang erreichen kann. Sehr gutes Frühstücksbuffet. Einziges Manko was wir bereits beim letzten Mal sowie auch dieses Mal festgestellt haben ist die fehlende Klimaanlage. Da wir das aber dieses Mal wussten haben wir uns Mini Ventilatoren mitgebracht.

Hello fellow travellers! We are delighted to bring you this review. As seasoned OS travellers we have had many varied experiences with accommodation and rarely do we find a true gem: this is one in Frankfurt city! From the moment we arrived for our one night stay to our transport pickup to the airport, the service was outstanding! They gave us a free late checkout, a nice spacious room & at no charge to hold all our luggage whilst we explored the city today: we arrived back & they graciously allowed us to sit in their foyer area for 2.5hrs whist waiting for our pickup: cold water was offered while waiting: plenty of nice ‘touches’ for this short stay. The staff went out of their way to look after us very well. The location and facilities were exactly as always, as supplied by Expedia: they are our preferred accommodation supplier for all our OS trips: simply brilliant! So, how did we rate this stay: a solid 5 Stars from us: we cannot think of any negatives. They are very close to transport at 3 kms from the city centre & a major shopping centre being 500 meters away. We go be this travellers gem the highest recommendation possible at below the A$200 price point: it balances value for money with super service, location & a quiet environment. A superb find! Happy travels, GreyNomads.