Residencias en Berkhamsted

“Expensive for room only, paid £222. Room in need of update and maintenance. Could not get TV on without entering my email address. The room was on the ground floor behind the pub and very noisy until all guests left about 11.30”

“There are no staff available to check anything. The stair carpet to Room 27 was badly stained. Room 27 was clean, but the toilet seat was hanging on by a thread on one side only. The soap tray in the shower had come down and was impeding the On/Off lever. The drain in the shower is partially blocked and any shower over 2 minutes will flood the bathroom. The On/Off lever fell off in my hand and I had to scramble to find it in the water and reattach it. The bed was extremely firm and required a...

“On arrival they told me we couldn't dine there that night. I pointed out that I didn't travel hours to a remote hotel just to sleep there. I asked to see the manager and was about to demand a refund when they decided I could be squeezed in. This was at 3 PM not last minute (dinner was set for 7.30 pm), The receptionist was initially unhelpful and initially said we could eat in the bar. She also claimed the menu was the same (it was not). A terrible first impression and I was tempted to just...

“Lovely old building with smells of a proper English b&b”

“Nice clean rooms, and the staff were very welcoming and helpful.”

“1”