“This is a lovely property with nice scenic settings. Rooms are quite clean and well kept. The staff are kind and courteous and near to all attractions. I will highly recommend this”
“Muy mala experiencia, personal descortés y nada amigable. La habitación era doble y sólo había toallas y jabón para una persona. Shimla es muy frío por la noche y NO hay calefacción si no pagas extra, con ventanas y puertas donde entra el frío. Sólo había una manta y al pedir una más, se negaron a darla. La reserva incluía 'desayuno inglés' y nos pusieron un huevo frito y unas tostadas de mantequilla, nada que ver con lo que uno espera de un 'desayuno inglés'”
“Property location is really nice with good views, food was good. Room needs bit of furnishing, as there were no wardrobes.. Slightly over priced compared to the amenities in the room.
Hospitality was better when this hotel was called Manu Maharani, this time felt like corporate vibe with less personal touch.. More like money and profits..
Thanks”
“Very good place neat and clean. The staff is very good specially the GM he ensures that he personally meet visitors and takes feedback .
Overall excellent experience”
“Property is at very Posh location just 200m from nainital bus stand , with a great lake view from deluxe rooms, helpful staffs provided early checkin without any fuss.
Cons : there is a steep incline road to reach the hotel , may cause some issue to elderly or childerns.
Overall great experience would recommend everyone.”
“My stay at this property was deeply disappointing from start to finish. Two major issues made the experience unacceptable and neither the hotel nor Expedia handled the situation professionally.
First, on the very first night, I was kept awake by a dog barking at an indecent hour (11:30pm). I contacted reception twice, only to be told the dog had been left unattended, despite the hotel’s own policy clearly stating that animals must not be left alone. The noise continued and no meaningful action...