Chalets en Underwood

“A warm welcome and comfortable, clean, spacious room. The staff couldn't be more helpful and even though the kitchen was closed because I arrived late they were good enough to offer a plate and cutlery so I could grab a Chinese from the takeaway opposite. Honestly I couldn't have asked for anything better even at twice the price.”

“Nice setting,friendly staff.What I didn't like that the full English breakfast was over cooked the fried egg was hard ,the black pudding and hash browns were rock hard and had no moisture in them There was no marmalade to go with the toast.”

“I stayed there because I had to visit some customers really close. It seems like this place it's more for weddinds or other celebrations than for staying in. The service was not helpful at all. Breakfast it's included but there was a team of people just chatting and nobody came to explain what could I order. I had to go and ask and they were not kind at all. I won't definitely come back.”

“El acceso a las habitaciones es complicado, especialmente para personas mayores. No hay nada cercano para comer o salir a conocer”

“Helpful staff & smooth check in. We didn’t have breakfast so can’t comment on that. The pub itself was good for food competitively priced, which can be ordered thru the app (along with drinks) The drinks we had an issue with - there were drinks on the app that weren’t available at the bar, the glasses had lipstick marks on them so washing is an issue & we were served a Fentiman’s Dandelion & Burdock drink 6 months out of date so stock rotation is a problem here. Our room only had a fan to keep...

“My stay at Horsley Lodge was fantastic. From the moment I arrived to the moment I left the staff were outstanding . I stayed in the Barn cottage and I cannot recommend it highly enough, the same goes for the food that comes out of their kitchen. I have already started to recommend Horsley Lodge to my friends and family.”

“The room, a junior suite, was most comfortable but sadly lacking in air-conditioning, although the current heat wave has been exceptional. Lovely views, peaceful, apart from the noise of the butterflies, all that one could wish for. For the price the owners may want to consider replacing the square of soap with refillable pump dispensers and providing a loo brush! We had an enjoyable dinner served by the very friendly staff and were delighted to have our breakfast served, not a buffet,...