We arrived after midnight and knew in advance that no one would be at the front desk. Our room was left unlocked with the key on the table, which was fine. However, the condition of the room when we arrived was not acceptable, and because it was already past midnight, we had very few options for addressing it.
There was hair and fuzz on the pillows, and the entire room had an odd, musty smell. I probably would not have been as upset if this were a $100-a-night room, but we paid $277 a night. After spending a long day out on the water, we were exhausted and just wanted a clean, comfortable place to sleep.
I ended up putting my own towel over the pillow and sleeping in a hooded sweatshirt and socks because that was the only way I felt comfortable sleeping in the bed. It was definitely not a pleasant experience.
I understand that this is the busy season and that lodging options in Port Townsend are limited, but when you are paying more than $250 for a hotel room, you should at minimum be able to expect clean bedding and a fresh-smelling room. Unfortunately, we had neither.