Chalets en Polstead

“My experience at this hotel was disappointing. I chose it for one specific reason: the pool and spa, so I could enjoy some time with my 3-year-old son. But when we went to the area, we were told that children are not allowed. This crucial restriction, which should be clearly stated at the time of booking, completely undermined the purpose of our stay. The rooms are basic and dated. The mattress was so soft it affected the quality of sleep, and the overall condition of the accommodation feels...

“Beatiful building and setting. Excellent staff. Food 7/10. Its classical which is fine but maybe uninteresting.”

“Our room was spotlessly clean and tidy. Breakfast was excellent too. Will definitely return, thanks for making our stay so enjoyable.”

“Everything great ”

“Beautiful setting, very helpful staff, lovely hotel excellent restaurant.”

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“Roomservice nur auf Nachfrage an der Rezeption, mal fehlten die Handtücher dann wiederum doppelt so viele, gestaubsaugt ( da Teppichboden) wurde innerhalb einer Woche gar nicht, Dusche und Waschbecken nicht gesäubert, teilweise wurde kein Tee nachgelegt. Außerdem wurden wir im Vorfeld nicht darüber informiert, dass das Restaurant und die Bar renoviert werden. Auch unsere beiden Zimmer hätten einen Austausch der Sessel und Betten bitter nötig da durchgelegen bzw. fleckig. Es fehlte im hinteren...

“Everything was amazing. Oliver was beyond helpful and kind!”

“Pristine”

“Cuando llegue me dieron una habitación para discapacitados sin avisarme. Les pedí que me cambiaran y lo hicieron al siguiente día. Hubo también un error cuando cargaron el total de la reservación y aunque parece que regresaron ese monto a mi tarjeta, aún no lo veo reflejado. El hotel está lindo y el personal es amable pero honestamente esperaba más del hotel”

“This is a fantastic hotel that I would recommend to all.”

“The room was very hot on arrival and one of the two was completely painted closed - and the fan provided merely pushed hot air around the room. And the flashing light on the sprinkler system was extremely bright and not conducive to sleeping. On the plus side breakfast was good.”

“The bathroom was small and dirty with mould growing up the pipes behind the wc. The w.c. was filthy in the bowl. The stairs leading to the room - the Stour Room - were dusty with bitts all over The property looks lovely outside but i would not recommend it to anyone and i think you should visit this inn urgently. ”