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Citadel House Hotel

Property class: 3

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Photo gallery for Citadel House Hotel

Dining - Citadel House Hotel (Plymouth)
Room - Citadel House Hotel (Plymouth)
Exterior - Citadel House Hotel (Plymouth)
Interior - Citadel House Hotel (Plymouth)
Terrace/patio - Citadel House Hotel (Plymouth)
Citadel House Hotel provides everything you need. Guests can connect to free in-room WiFi.

Reviews

6.2 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping

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Room options

Double Room

  • Sleeps 2
  • 1 Double Bed

Single Room

  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Barbican, a neighborhood in Plymouth, is home to Citadel House Hotel. The area's natural beauty can be seen at Dartmoor National Park and South Devon, while Theatre Royal, Plymouth and The Box are cultural highlights. National Marine Aquarium and Mount Wise Swimming Pools are also worth visiting. Visit our Plymouth travel guide
View more Guest Houses in Plymouth
Map
55 Citadel Road, The Hoe, Plymouth, England, PL1 3AU

What's nearby

  • A tall monument with a green dome and lion statues, surrounded by a grassy area and red flowers.
    Hoe Park
    2 min walk - 0.1 miles
  • Theatre Royal, Plymouth
    5 min walk - 0.3 miles
  • Plymouth Pavilions
    6 min walk - 0.4 miles
  • Plymouth Dome
    6 min walk - 0.4 miles
  • University of Plymouth
    12 min walk - 0.7 miles

Getting around

  • Plymouth Station
    19 min walk

Restaurants

  • The Union Rooms (Wetherspoon)
    7 min walk
  • The Bank
    6 min walk
  • Burger King
    10 min walk
  • Pier One
    11 min walk
  • McDonald's
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bathroom

  • 2 shared bathrooms (in-room sinks)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Citadel House Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Citadel House Hotel?

Check-in start time: 3:00 PM; Check-in end time: 7 PM. After-hours check-in is not available.

What time is check-out at Citadel House Hotel?

Check-out is at 10 AM.

Where is Citadel House Hotel located?

Located in Barbican, this guesthouse is within a 10-minute walk of Hoe Park, Bowling Green, and Plymouth Pavilions. Plymouth Naval Memorial and Drake Statue are also within 10 minutes. Plymouth Station is 19 minutes by foot and Devonport Station is 30 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Citadel House Hotel Reviews

6.2

6.8

Cleanliness

8.6

Location

7.6

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 14 out of 71 reviews
Rating 8 - Good. 17 out of 71 reviews
Rating 6 - Okay. 10 out of 71 reviews
Rating 4 - Poor. 16 out of 71 reviews
Rating 2 - Terrible. 14 out of 71 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very central to shopping and sea and park
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good location for what we needed!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Clean and tidy, very friendly staff. No frills but friendly experience.
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Liked: Room comfort
Very oldie worldy, place was very clean and staff we're helpful the only downside no toilet it our room just a shower, we was lucky our room was right next door to us!
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Weekend

We went to Plymouth to be there for the last game of the season for Leeds United and Leeds won and got crowned the champions of the league and where promoted to the Premier League. It was a hot sunny weekend and the hotel was in the city centre and all was fantastic.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The room was nice, clean sheets, free of surface dust, only downsides were dust behind radiator, and grout on tiles needed a good clean. Staff were very polite, helpful and friendly. It is within a 3 minute walk of Plymouth Hoe, and 10 minutes walk from the main shopping district, with plenty of restaurants and fast food franchises. Theres also a few good public houses also. Also a short walk to Plymouth ferry. Its a lovely part of Plymouth and theres lots to be seen and lots to do in season.. out of season a little quiet.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Would stay here again. Good location and good value (get what you pay for). Clean bedding and bathroom.
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Badly decorated, bathroom not clean , generally didn't enjoy room.
Stayed 3 nights in Aug 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Was not as portrayed on the website. We did not stay
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I like staying there.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

I enjoyed my thanks
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Everything nice
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort
I enjoyed my stay at the Citadel, b&b hotel, despite the Weather being a bit cold for early June '
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for a one night stay, pretty basic but served the purpose. Owner was friendly, helpful and courteous. Parking voucher available for £10 on request.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Our stay was fantastic the lady who owned citadel was very friendly and she upgraded us to a ensuite bathroom at no extra cost. Will defo come to the citadel again
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, basic room but everything you need except share toilet.
Stayed 2 nights in Oct 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night stay

My girlfriend and I arrived and stayed on a Saturday night, I asked for a bottle of wine which was added to the service and it was very nice. We had such a lovely time and stay at the hotel, we would return in the future!
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Worse pka e i have ever stayed
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building, lovely staff.. just a bit of a quirky lay out
Stayed 2 nights in Nov 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked room with bathroom. They said I didn't. I new I did as always double check it has own bathroom. After argument with staff I got the room I payed for . Will NEVER STAY HERE AGAIN
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value lovely and lady next to the hoe great location ask landlady for car parking permit 6 pounds
Stayed 1 night in Aug 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

UNSAFE PLACE TO STAY

There was shouting and banging from upstairs room and mentioned that was a knife involved.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service
It was a bit overpriced for a single night stay tbh and a fair price for what you get would have been about £50-60 maximum
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

Disliked: Property conditions & facilities
The toilet was a shared facility outside of the room so not en suite. There is no breakfast facility. Bed only
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Very dissapointed

On
Stayed 1 night in Oct 2025