Vacations Close To Praia da Ilha da Madeira

I booked Hotel Villa Rica because the rate was reasonable for my stay in Rio. Based on the listing, I wasn’t expecting a luxury hotel, but I was disappointed by the overall condition of the property. The first room I was assigned was spacious, but the bathroom—particularly the shower—did not appear to be thoroughly cleaned, and the furniture was extremely dated and heavily worn. The bed consisted of what felt like a thin mattress topper on a platform and was very uncomfortable. After speaking with the front desk, the staff kindly allowed me to inspect and choose another available room, which I appreciated. Unfortunately, the second room had many of the same issues. Although the bed was an actual mattress, it was exceptionally firm and uncomfortable. The furnishings were again heavily worn, the window would not remain closed, and there was visible mold in the shower. After four nights, I decided to check out early because I simply wasn’t able to get adequate rest due to the bed. The breakfast was very good, and the front desk staff were friendly and accommodating throughout my stay. I also requested a prorated refund for the unused nights. The hotel initially responded promptly through WhatsApp and indicated a refund might be possible, but after Expedia submitted the formal request, communication stopped and the issue remains unresolved. Based on my experience, I cannot recommend this property and would choose to stay elsewhere on a future visit to Rio.

Great hotel, great location, very safe. Great staff,was a perfect stay. Thanks

The staff were pleasant and helpful. The rooms are dated but clean. Did not try the breakfast but it seemed popular. Only negative was the charging for bottles of water. A bit nickel and dimming.

Had a great stay in Rio! Everything was good from start to finish — the hotel was comfortable, the service was friendly, and I really enjoyed my time here. I’m already looking forward to coming back soon. Definitely a place I’d be happy to stay at again!

Lovely rooms but terrible service. Instead of taking a hold payment, the hotel processed a payment for €500. Upon check out I flagged this and was told to email a generic email to request the money be returned. It’s been a week since I checked out and I’ve still not had a reply to my email or a refund. It was not possible to resolve this issue at checkout as it took 1 hour to get to the front of the line. There were a lot of people checking out but not all desks were staffed, and the staff were incredibly slow. It was similar at check in too. Lovely hotel, but terrible service.

Excellent customer service. The room was comfy, cool, and spacious. Awesome rooftop pool with bar. The breakfast was large with a variety of cold and hot options, pastries, fruit, and fresh juices. Right off the beach with included beach chairs and umbrella. Highly recommend!

La ubicacion es muy buena, y tambien el servicio de playa. No es todo lujo, pero si muy buena atencion y digno de un hotel de primera marca. El desayuno es espectacular y el rooftop tambien es lindo tenerlo especialmente a la tarde, para tomar un trago con una muy buena vista de copacabana. Lo mejor del hotel es la atencion y el servicio. El personal es de primera y esta en los detalles. Definitivamente volveria a quedarme en este hotel.