Hoteles cerca de Montaña del oso en Big Bear Lake

“What a great cabin. Super close to everything, comfortably appointed, and easy to check in & out. ”

“good”

“There was a mouse in the cabin, we called for support ,maintenance was sent and placed glue traps behind the stove. Not the experience I was expecting for my husband’s birthday weekend. we actually only slept at cabin one night instead of two that were paid off due to this inconvenience.”

“First and foremost there was cobwebs from spiders in areas throughout the cabin, including the bedrooms. The weatherstripping on the back door leading to the balcony was missing a hole estimated 3“ x 3“ area, allowing various creatures to get into the cabin, such as squirrels and chipmunks. Had to leave the back inner door closed when going in and out. As for the Jacuzzi, not even half the Jets worked, and the Jacuzzi was pushed so far up against the railing that the device used to lift and...

“It was really cold, the rooms were very cold and it was hard to keep it warm”

“Our house wasn’t cleaned before 4pm and the hot tub was not working. We were moved to another property without all the amenities and facilities we paid for. The linens smelled of perfume and not cleaned. We didn’t have enough towels and had to wash after one shower. When I called cool cabins and asked for a refund they didn’t want to communicate with me. They refused to refund me any amount of money. ”

“The furniture was very dusty including tv console and plants everything was as if it hadn’t been cleaned in years. Very cracking screeching floors and old stained carpets. Unfortunately it was very dated all the furniture was run down. Couches were uncomfortable and old. Bed was uneven and just overall very poorly kept.”