Skip to main content

The Pleasant House

2.5 star property
Hotel with free parking, near Heaton Park

Choose dates to view prices

OYO The Pleasant House welcomes guests with its charming atmosphere near both Heaton Park and AO Arena. Visitors appreciate the in-room WiFi that keeps them connected, while evening entertainment provides relaxation after exploring the nearby park.

Reviews

3.8 out of 10

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Double Room, 1 Double Bed (Shared)

Desk, free WiFi, bed sheets

Standard Double Room, 1 Double Bed (Shared)

Highlights

Heating
Flat-screen TV
Coffee/tea maker
Electric kettle
Digital channels
Netflix
Daily housekeeping
Wardrobe or closet
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room, Multiple Beds (Studio)

Deluxe Triple Room, Multiple Beds (Studio) | Desk, free WiFi, bed sheets

Deluxe Triple Room, Multiple Beds (Studio)

Highlights

Heating
Flat-screen TV
Coffee/tea maker
Electric kettle
Digital channels
Netflix
Daily housekeeping
Wardrobe or closet
  • 9 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Studio, 1 Double Bed

Desk, free WiFi, bed sheets

Standard Studio, 1 Double Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Netflix
Daily housekeeping
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds (Shared)

Standard Triple Room, Multiple Beds (Shared) | Desk, free WiFi, bed sheets

Standard Triple Room, Multiple Beds (Shared)

Highlights

Heating
Flat-screen TV
Coffee/tea maker
Electric kettle
Digital channels
Netflix
Daily housekeeping
Wardrobe or closet
  • 9 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds (Shared)

Desk, free WiFi, bed sheets

Standard Twin Room, 2 Twin Beds (Shared)

Highlights

Heating
Flat-screen TV
Coffee/tea maker
Electric kettle
Digital channels
Netflix
Daily housekeeping
Wardrobe or closet
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room - Shared

Desk, free WiFi, bed sheets

Standard Double Room - Shared

  • Sleeps 2

View all photos for Standard Twin Room - Shared

Desk, free WiFi, bed sheets

Standard Twin Room - Shared

  • Sleeps 2

View all photos for Standard Double Studio

Desk, free WiFi, bed sheets

Standard Double Studio

  • Sleeps 2

View all photos for Standard Triple Room - Shared

Desk, free WiFi, bed sheets

Standard Triple Room - Shared

  • Sleeps 3

View all photos for Deluxe Triple Studio

Desk, free WiFi, bed sheets

Deluxe Triple Studio

  • Sleeps 3

You may also like

Ad
Terrace/patio

Manchester Marriott Victoria & Albert Hotel

Manchester City Centre
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 1,011 reviews
Manchester Marriott Victoria & Albert Hotel

About the neighborhood

Map
390 Chapel Lane, Manchester, England, M9 8WB

What's nearby

  • Heaton Park - 17 min walk - 0.9 miles
  • United Synagogue - 19 min walk - 1.0 mile
  • Etihad Stadium - 15 min drive - 4.2 miles
  • Trafford Centre - 17 min drive - 14.9 miles
  • Old Trafford - 19 min drive - 6.9 miles

Getting around

  • Bowker Vale Tram Stop - 3 min drive
  • Moston Station - 6 min drive
  • Manchester Airport (MAN) - 35 min drive

Restaurants

  • ‪The Grove Inn - ‬2 min drive
  • ‪Ye Golden Lion - ‬18 min walk
  • ‪Royal Voluntary Service Café - ‬18 min walk
  • ‪Wilton Arms Hotel - ‬4 min drive
  • ‪Beefeater Heaton Park - ‬20 min walk

About this property

The Pleasant House

Hotel near Heaton Park
Near AO Arena, The Pleasant House provides everything you need. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Evening entertainment
Room features
All guestrooms at The Pleasant House offer amenities such as free WiFi.
Extra amenities include:
  • Showers and free toiletries
  • 32-inch flat-screen TVs with Netflix, streaming services, and digital channels
  • Electric kettles, heating, and daily housekeeping

Similar properties

Restaurant
Britannia Sachas Hotel
  • Pet friendly
  • Free WiFi
  • Business services
  • Bar
6.4 out of 10, 1,302 reviews
Britannia Sachas Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Evening entertainment

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

Property is also known as

OYO The Pleasant House Hotel
OYO The Pleasant House Manchester
OYO The Pleasant House Hotel Manchester

Frequently asked questions

Is The Pleasant House pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Pleasant House?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at The Pleasant House?

Check-out is at 10:00 AM.

Where is The Pleasant House located?

Situated in Manchester, this hotel is within 3 mi (5 km) of Heaton Park, Middleton Shopping Centre, and Irish World Heritage Centre. AO Arena and Market Street are also within 6 mi (10 km). Bowker Vale Tram Stop is 22 minutes by foot and Crumpsall Tram Stop is 26 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Pleasant House Reviews

Reviews

3.8
Rating 10 - Excellent. 3 out of 42 reviews
Rating 8 - Good. 2 out of 42 reviews
Rating 6 - Okay. 5 out of 42 reviews
Rating 4 - Poor. 6 out of 42 reviews
Rating 2 - Terrible. 26 out of 42 reviews

3.6/10

Cleanliness

4.0/10

Staff & service

2.4/10

Amenities

3.6/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

10/10 Excellent

YvetteHelena

Liked: Cleanliness, staff & service, room comfort
Good
Stayed 1 night in Mar 2025

2/10 Terrible

Michael James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We secured hotel accommodations via Expedia for a concert. The selected hotel, however, did not meet expectations. The property currently resembles a construction site, and the premises are permeated by the odor of cannabis. Contacting the owner for check-in proved difficult. Furthermore, the Inn lacks amenities, including parking and toiletries. The communal washroom facilities are poorly maintained. It is concerning that companies continues to list this establishment.
Stayed 1 night in Jul 2025

2/10 Terrible

Fokhor

Disliked: Property conditions & facilities, room comfort
The room stunk of weed there was a sock covering the smoke alarm and I had to use air freshener most of the night but the stunk never went away. Apart from peeling wallpaper broken lights covered with carrier bags the beds were at least comfy. Shower was hot
Stayed 1 night in Jun 2025

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality

I enjoyed my stay. It was a last minute booking, they did their best to make a room available.
Stayed 1 night in Mar 2024

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay well clear

The place was disgusting it stunk of cannabis.
Stayed 2 nights in Oct 2024

2/10 Terrible

Akindayo Oluwatomiisin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Okay

The surrounding around the room is appalling. Looks like a dead end with plenty dead leaves and a heap sand. If you check in at night you’d be worried sick. No TV or any form of entertainment just crawling insects from the nearby bush
Stayed 1 night in Mar 2025

2/10 Terrible

Deborah

Disliked: Cleanliness, property conditions & facilities
As soon as I drove into the area I was worried about parking the car. When we opened the front door, OMG what a mess, that was after passing the skip on the way in. I could not stay there!!!
Stayed 2 nights in May 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

SCAM

THIS HOTEL IS A SCAM. DO NOT BOOK. A pice of paper on the door with a mobile number to ring for check in that isn’t a real number. Terrible manners when you call OYO company for answers, they tell you it’s your fault
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give a wide berth

I did not stay I went home. On arrival property had scaffolding around it, there was a hand written note with mobile number for check-in, alarm bells rang. The person who answered the door was bare foot in sliders. I was shown 2 rooms in what seemed a desserted property. The person had the door codes on his phone. I felt very uncomfortable and unsafe. I am a 70 year old female. I got in my car and fled.
Stayed 1 night in Feb 2025

2/10 Terrible

Joanna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was dirty and smelly. No drinks refreshments i asked for double bed got 2 single beds. Need a refund
Stayed 1 night in Sep 2024

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was sent elsewhere when we got there sent to a hotel miles away cost us £30 Told us we are getting a on suite.This place is unfit for humans .dirty bathroom dried vomit down the bed sheet blood and drink stains on the wall carpet filthy broken furniture no remote for tv Very noisy didn't sleep sat on bed all night had kettle with no leed and nothing els.Was stuck their
Stayed 1 night in Nov 2024

4/10 Poor

kelly

Liked: Staff & service, room comfort

Review

No tv in room as stated when we booked hidden charges as we asked to check in an hour earlier and they charged me £10 extra to do this which I wasn’t happy with room was ok for the price we paid wouldn’t say exactly clean but clean enough for one night stay there we’re jobs being done on the hotel but half done jobs all around the hotel it wasn’t a bad place for what I paid but could of been a whole lot better
No tv instead we had this picture to look at all night !
Room clean ish
Stayed 1 night in May 2024

2/10 Terrible

Kamal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was booked through only one place and then he transferred me from that area to the different which was we are not happy and the place was very dirty and disgusting. The customer service was not worth it.
Stayed 1 night in Sep 2024

2/10 Terrible

Colin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst place

Had problems finding the place, once I did find it it wasn't very welcoming. Would not let me in until he had seen receipt. Once shown the room had to go through the living room were several family members and children were playing game's on TV. The room had no facilities and was not shown the bathroom or told about it.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Comfortable

Washroom was shared and not clean. Mattress wasn't comfortable at all
Stayed 1 night in Feb 2024

6/10 Okay

U k

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Recommendation

The room was clean however the bathroom was shared and for the two days there was no tissue in the toilet. No one to assist to restore another one My recommendation would be to keep toilet tissue in the rooms plus in the toilet so when it runs out one can utilise the one in the room
Stayed 2 nights in Mar 2024

4/10 Poor

Karl

Property had a big skip outside next to front door. Room was grubby, shared bathroom with 2 other rooms. No TV. Room had a kettle but no cups or tea/ coffee. For the money I paid, I expected better. Will definitely not stay there again
Stayed 1 night in Jun 2024

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty, one of the beds didn’t even have a duvet cover on it. Empty shampoo. Communications with property were poor, also charged me £30 for late check in. Not even sure if that is legal
Stayed 1 night in Apr 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

On arrival the outside looked awfull rundown a scrap piece of paper stuck to the door for check in saying ring this number no light to see had to use phone torch, a person came to the door with no shoes and socks on and wanted to see our checkin details b4 we could enter. Showed us to room had 2 single beds not double as we asked for, smelt of weed and cigarette smoke, not clean, bed uncomfortable, the only thing that was clean was the bedding,shared bathroom and toilet, really poor standard needs a deep clean and redecorating
Stayed 1 night in Oct 2024

4/10 Poor

Kelsey

Disliked: Cleanliness, amenities
Outside the property stunk of dead rodents I guess it was due to the massive skip filled with waste that was overfilled and all over the pavement. The house had a funny smell to it which automatically made us feel uneasy… The room was a standard double room, duvet was dirty and pillows were paper thin and was only given one each. Only given one towel between the two of us. The walls were covered in muck and holes. It’s a good thing we had the evening planned in the city which was only a 15 min drive. We booked last minute hence why he opted for this stay, however we will not be returning.
Stayed 1 night in Jul 2024

6/10 Okay

Calvin

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Could be worse I guess😅

Location is in a middle of a council estate.. when I arrived there was a torn piece of paper stuck to the door saying ring Ahmed for check in. Which I did and he seemed a nice guy the door handles are cool electronic, for the main and room doors but the code for the room is excessively long and hard to remember so don’t leave your phone in the room when you go bathroom or you may be locked out, speaking of the bathroom it is very nice, instagram worthy but if you look carefully there’s lots of half finished things and what’s even worse is the cleanliness it’s absolutely disgusting some of the things I found in my room I opened a draw and there was open used packets of condoms and balloons from people using canisters they must change the bedding and that’s it! I think if you left something in a draw and came back a month later it would still be there. Overall for £43 you can’t complain cause you get a clean very comfortable bed and a decent bathroom which is all you can ask for. Oh yeah also they say you get a flat screen tv in your room which is a lie you only get a picture of the ocean😂
View from the window 👌
Beautiful modern flat screen tv with Netflix 👍 📺
Stayed 1 night in Oct 2024

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't go

Zero stars across the board, only the sheets were clean in our room, everything else was covered in a layer of dust and old stains. Light fixture was covered in cobwebs. The bathroom also had not been cleaned as hair and general dust was gathered all over. I had to request more toilet paper, and instead of replacing it themself, staff indicated where to find it in a living room that is a private lodging for said staff? So I had to do that at 3am, plus I requested a hairdryer and after being told via text that this had been sorted, I asked repeatedly for it to the staff member directly to finally have him saying the hairdryer was in another room, so he couldn't help me with that. The door pad to our room had low batteries and I was stuck outside of my room at 3am for about 10 minutes with several attempts to enter. After contacting the member of staff about it, he came and claimed the charge will last for another 2-3 weeks. Surely having to try 6+ times to enter because of low batteries is not considered fully charged. I requested a refund and they refused, citing company policy and not even acknowledging the uncleanliness. Do not book and waste your money.
Stayed 1 night in Oct 2024

6/10 Okay

michael

Liked: Cleanliness, property conditions & facilities
No tv
Stayed 1 night in Oct 2024

2/10 Terrible

Kirsty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Stella

Stayed 5 nights in Jun 2025
Expedia Group trademark logo

Policies

† More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid
English Copyright 1995 - 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. AARP and its affiliates do not provide retail goods or services or discounts on such goods or services. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP Travel Center directly for full details. Expedia pays a royalty fee to AARP for the use of AARP's intellectual property. These fees are used for the general purposes of AARP.