Ranchos en Lutterworth

“Estupendo lugar ”

“The hotel facilities are good. Bed is comfy, breakfast is nice. However I was attending a conference and had a parcel delivered 3 days in advance which was received by a staff member. When asking for it, they never found it. I was chasing the staff as i had to basically tell her how to proceed (contact the employee who signed up for the package and track it down, simple!). Not even the reception manager showed up to do something about it nor apologise for the situation. At the end of the day, I...

“We stayed here for the night after attending a wedding nearby we checked in early and were greeted by a lovely member of staff who gave us lots of information and made us feel special we were allowed to leave our car in the onsite car park which was very convenient with lots of spaces we used the hotel bar after returning from our wedding and found the staff very friendly and efficient on gaining entry to our room we were surprised how big the room was it was air conditioned which we were very...

“Nice place to relax and stay while working away, especially if you enjoy golf”

“We’re group of 10 people stayed there we asked for vegetarian breakfast they didn’t deliver their promised at all give us all the excuses. Front desk staff wasn’t helpful.”

“Los huevos eran horribles. El resto del hotel fantástico tanto la limpieza, la comodidad de la cama como el personal.”

“Very dated but convenient location with good parking which is why we used it. Breakfast was very poor for the cost: temperature of hot food was not great. The fish n chips was more overcooked batter than fish and the Ribeye medium was overcooked. They run a Fawlty Towers event, felt like that was less of an event and more the reality of how that hotel is. We would use again due to location and even with no cooling in the room not even a fan supplied it was bearable but would not waste hard...

“Hotel moderno, comoda y confortable habitacion, buen desayuno y personal correcto y amable”

“It's a pretty setting and the room was clean. They seemd a little short staffed and, although the food was good, the tables were dirty and (bizarrely) the host told us the half empty restuarant was 'fully booked'. When we saw many empty tables, we asked the bar tender if it would be possible to order food and he was happy to oblige! Also, the lighting in our room was broken, the only way to have light was to keep the harsh overhead light on. The receptionist promised to send a service person but...

“A beautiful property located in a peaceful area with a complimentary breakfast. I stopped during the recent heatwave and was pleased I had packed my mini travel fan as my room had the sun in the afternoon, usually this would have been a treat, just not on this occasion. My room was on the ground floor and initially I thought, that’s no problem… except the windows face the garden and communal outside seating, so make sure you close the curtains to spare any blushes.. I also did not take into...