Grandis Hotel

4.0 star property
Hotel in Kota Kinabalu with a rooftop terrace and a 24-hour front desk

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The Grandis Hotel in downtown Kota Kinabalu offers a rooftop terrace with a poolside bar. Rooms have high-speed WiFi. The property includes an outdoor pool, a children's pool, and a 24-hour front desk with multilingual staff for luggage storage and dry cleaning.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 12 of 12 rooms

Deluxe Family Room

  • Sleeps 4

Superior Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
Free bottled water
  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
Free bottled water
  • 34 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Family Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
Free bottled water
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Studio

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Blackout drapes/curtains
Bidet
Private bathroom
Bathrobes
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room

Highlights

Separate sitting area
Air conditioning
LCD TV
Blackout drapes/curtains
Bidet
Private bathroom
Separate bathtub and shower
Hair dryer
  • Sleeps 3
  • 1 King Bed

Premier Studio Suite

Highlights

Separate sitting area
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
Free bottled water
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room

  • Sleeps 2

Deluxe Studio

  • Sleeps 2

Executive Suite

  • Sleeps 2

Superior Room

  • Sleeps 2

Premier Suite

  • Sleeps 2

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About the neighborhood

Map
Suria Sabah Shopping Mall, 1A Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, 88000

What's nearby

  • Suria Sabah Shopping Mall - 1 min walk - 0.1 miles
  • Jesselton Point Ferry Terminal - 2 min walk - 0.1 miles
  • Jesselton Quay - 3 min walk - 0.2 miles
  • Wisma Merdeka Shopping Center - 6 min walk - 0.4 miles
  • Gaya Street Sunday Market - 8 min walk - 0.5 miles

Getting around

  • Tanjung Aru Station - 5 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 9 min drive

Restaurants

  • โ€ชSuria Food Court - โ€ฌ6 min walk
  • โ€ชBaskin-Robbins - โ€ฌ5 min walk
  • โ€ชSushi King - โ€ฌ6 min walk
  • โ€ชStarbucks - โ€ฌ5 min walk
  • โ€ชBEANS N BEANS - โ€ฌ5 min walk

About this property

Grandis Hotel

Upscale hotel near Imago Shopping Mall
A poolside bar, a rooftop terrace, and a shopping mall on site are just a few of the amenities provided at Grandis Hotel. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool and a children's pool
  • Limo/town car service, buffet breakfast (surcharge), and a front-desk safe
  • Concierge services, a vending machine, and a 24-hour front desk
  • Luggage storage, free newspapers, and a banquet hall
Room features
All 188 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with bidets and free toiletries
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 48 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 48 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

Property is also known as

Grandis Hotel
Grandis Hotel Kota Kinabalu
Grandis Kota Kinabalu
Hotel Grandis
Hotel Grandis Kota Kinabalu, Sabah
Grandis Hotel Hotel
Grandis Hotel Kota Kinabalu
Grandis Hotel Hotel Kota Kinabalu

Frequently asked questions

Does Grandis Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Grandis Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Grandis Hotel doesn't offer parking.

What time is check-in at Grandis Hotel?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Grandis Hotel?

Check-out is at noon.

Does Grandis Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per vehicle fee applies.

Where is Grandis Hotel located?

Located in Downtown Kota Kinabalu, this hotel is within a 5-minute walk of Jesselton Point Ferry Terminal, Jesselton Quay, and Suria Sabah Shopping Mall. Wisma Merdeka Shopping Center and Gaya Street Sunday Market are also within 10 minutes.

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Grandis Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 430 out of 896 reviews
Rating 8 - Good. 362 out of 896 reviews
Rating 6 - Okay. 75 out of 896 reviews
Rating 4 - Poor. 21 out of 896 reviews
Rating 2 - Terrible. 8 out of 896 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms and great location. Starting to show itโ€™s age though.
Stayed 2 nights in Oct 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and room accommodation were excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here before. Like I have said then, and now, excellent location and hotel. Clean, big rooms and excellent staff. There can be no other. Try it, and you won't regret. Thank you once again Grandis.
Stayed 3 nights in Oct 2025

10/10 Excellent

Emanuele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Great hotel and service. Loved the roof top pool and bar, great place to cool down.
Stayed 2 nights in Aug 2024

8/10 Good

Rona

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful and hotel spotless. Well located. We had a really pleasant stay and would stay again
Stayed 2 nights in Oct 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great location, right between Suriah shopping centre and Jesselton Quay. Staff were lovely and super accomodating. The rooftop was a great spot to swim and get beers after and watch the sunset.
Stayed 5 nights in Mar 2024

8/10 Good

Rona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely nice and helpful and hotel spotlessly clean. Decent facilities although a little older. Breakfast has wide selection of basic foods. Coffee not so great but lots of coffee shops near by. Very convenient location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great! Great sunset view if you go up to the roof bar. Ongoing construction by the water. Would be amazing once that area is done
Stayed 5 nights in Jun 2024

8/10 Good

Louise

Liked: Staff & service, property conditions & facilities
The staff were very friendly and attentive, position of property was great. The rooms were a bit noisy, & there were heaps of kids running around.
Stayed 2 nights in Sep 2024

8/10 Good

Hwa Feng

Good hotel with good value especially with free breakfast and dinner. Furniture were bit old but comfortable. Spacious family room.
Stayed 2 nights in Aug 2022

8/10 Good

Khalidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable.
Stayed 3 nights in May 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great stay, but eat somewhere else

Good location and pool. Clean room, nice shower. Food was terrible.
Stayed 2 nights in Aug 2022

8/10 Good

Robert Thomson

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good and had a pleasant stay. Thank you
Stayed 3 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious rooms and good views over the sea. Staff very helpful and friendly. Only slight negatives was tgat the bars clided at 10pm which is a littke early, and some of the "hot" breakfast items were not kept that hot. But overall thoroughly recommend the Grandis when staying in Kota Kibabalu and we would not hesitate to stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Merlyn Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay at Grandis

Wonderful location, right next to the mall and connected to the hotel. Was given a partial seaview and room is big and spacious. Aircon is not that strong though.
Stayed 2 nights in Aug 2022

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family room we booked for 3 persons was very spacious and clean. The bathroom was huge and spacious. We enjoyed our stay. The front desk service staff - Irfan and Eva were very friendly and helpful. Irfan gave us some information and tips on where to eat and how to walk. He was very patient and smiley all the time. We were happy with the room and the service.
Stayed 1 night in Apr 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very huge and comfy room with good sound proof walls and window. Very convenient to amenities and Suria mall connected to it at L1. Breakfast selections can be better improved with healthier choice selections.
Stayed 2 nights in Apr 2023

10/10 Excellent

Bakar Zainuddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Based on my observations and comparing with some hotels that I stayed before, I shared with PIC at related areas of responsibility and most importantly they listed and noted those areas that I mentioned and recommended for improvement. This means they are interested to continuously improve and become better, this energy is positive. Overall, I am glad to stay there as very conveniently located together with Siriโ€™s Shopping Mall, I did some shopping and dine there too. In fact the in-dining I ordered a roasted salmon was simply delicious ๐Ÿ‘Œ
Stayed 5 nights in Apr 2025

8/10 Good

HOK ON

Liked: Cleanliness
The front desk staff are excellent, yet the 1st floor restaurant staff are very impolite especially those serve in the dinner time
Stayed 4 nights in Jul 2024

8/10 Good

Fang Jun

Liked: Cleanliness, staff & service, amenities
overall ok, but the shower not hot enough
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveler

Liked: Cleanliness

Underwhelming.

Arrived on the eve of christmas. It was evident the hotel is shortstaffed. we had to carry our luggages from the car to the lobby. the management has failed to plan for this. The value for money is not great either. The room is decent but not great. The breakfast (for the price) is too expensive for the spread. bear in mind, there are other great hotels in the city for cheaper price. you are paying for the location and thats it.
Stayed 1 night in Dec 2023

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We made two separate visits within the same week. Welcome was very different. First time no welcome porters and we carried own luggage in and up to our room. Receptionists were more formal and treated it more like a business. Second we had a great experience- were greeted by porters who carried bags in and took up to our rooms. Reception gave a very warm greeting and very chatty. Breakfast was great with wide selection of food. Pool was nice and clean with few people using it. We couldnโ€™t find anyone to get towels from though. Hotel was clean throughout. Rooms were nice and big. Our request for maintenance was met within a few minutes and simple problem solved. Great location for the mall which you could access straight from the hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Sangyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
์ ‘๊ทผ์„ฑ๋„ ์ข‹๊ณ  ๋ฐฉ๋„ ๋„“์–ด์„œ ์•„์ฃผ ๋งŒ์กฑํ•˜์˜€์Œ
Stayed 4 nights in Dec 2024

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

์ตœ๊ณ 

๊ฐ€์กฑ ๋ชจ๋‘๊ฐ€ ๋งŒ์กฑ ํ–ˆ์Šต๋‹ˆ๋‹ค ๋˜๊ฐ€๊ณ ์‹ถ์Šต๋‹ˆ๋‹ค
Stayed 3 nights in Nov 2024

10/10 Excellent

Jungmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
์ฃผ๋ณ€ ๊ด€๊ด‘์ง€ ์ด์šฉํ•˜๊ธฐ์— ํŽธ๋ฆฌํ•œ ์œ„์น˜์˜ˆ์š”. ์‡ผํ•‘๋ชฐ๋„ ํ˜ธํ…”๊ณผ ์—ฐ๊ฒฐ๋˜์–ด์žˆ์–ด ์ข‹์•˜๊ตฌ์š”~๋ฌด์—‡๋ณด๋‹ค ํ˜ธํ…”๋ฐฉ์ด ์—„์ฒญ ๋„“์–ด์„œ ํŽธ์•ˆํ•˜๊ฒŒ ์ž˜ ์ด์šฉํ–ˆ์Šต๋‹ˆ๋‹ค. ์œ„์ƒ ์ƒํƒœ๋„ ์ข‹์•˜๊ตฌ์š”. ์ถ”์ฒœํ•ฉ๋‹ˆ๋‹ค.
Stayed 2 nights in May 2024