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Casuarina Hotel

Property class: 3

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Photo gallery for Casuarina Hotel

A multi-story hotel with balconies, a sign reading "Casuarina Hotel", and a parked car in front. - Casuarina Hotel (Kota Kinabalu)
A multi-story building with balconies, air conditioning units, and potted plants. - Casuarina Hotel (Kota Kinabalu)
A modern dining area with a reception desk, seating arrangements, and artwork on the walls. - Casuarina Hotel (Kota Kinabalu)
A modern living room with a sofa, a round coffee table with newspapers, a small orange stool, a white chair, and a desk with a computer. - Casuarina Hotel (Kota Kinabalu)
A hotel room with a large bed, a view of the outdoors, and a painting on the wall. - Casuarina Hotel (Kota Kinabalu)
You can look forward to a free roundtrip airport shuttle, a coffee shop/cafe, and a garden at Casuarina Hotel. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.

Reviews

6.4 out of 10

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, 1 Queen Bed

A hotel room with a bed, a wooden wardrobe, and a wall-mounted abstract painting.

Standard Double Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds

A hotel room with two beds, each with a pillow and a bedside table with a lamp.

Standard Twin Room, 2 Twin Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Tanjung Aru, a neighborhood in Kota Kinabalu, is home to Casuarina Hotel. Petagas War Memorial and Atkinson Clock Tower are local landmarks, and travelers looking to shop may want to visit Imago Shopping Mall and Kompleks Karamunsing. Downbelow Adventure Centre and Aquascape Center are also worth visiting. Visit our Kota Kinabalu travel guide
Map
Lorong Ikan Lais, Jalan Mat Salleh, Tanjung Aru, Kota Kinabalu, Sabah, 88100

What's nearby

  • A coastal cityscape with a sunset over the sea, featuring dense urban buildings and a clear sky.
    Imago Shopping Mall
    6 min drive - 2.9 miles
  • Tanjung Aru Perdana Park
    1 min walk - 0.1 miles
  • Tanjung Aru Beach
    6 min walk - 0.4 miles
  • Sutera Harbour
    7 min drive - 2.8 miles
  • Gaya Street Sunday Market
    7 min drive - 4.0 miles

Getting around

  • Tanjung Aru Station
    5 min drive
  • Kota Kinabalu Intl. Airport (BKI)
    13 min drive

Restaurants

  • Dian Dian
    16 min walk
  • Restoran Pak Mus
    12 min walk
  • Coffee Friends
    12 min walk
  • The Other Side Bar 趙老妹
    15 min walk
  • Restoran & Katering Sri Fatimah
    12 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 7:00 PM
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 30 per night
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: MYR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Casuarina Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Casuarina Hotel?

Check-in start time: 2 PM; Check-in end time: 9 PM. After-hours check-in is not available.

What time is check-out at Casuarina Hotel?

Check-out is at noon.

Does Casuarina Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Casuarina Hotel located?

Located in Tanjung Aru, this hotel is within 2 mi (3 km) of Tanjung Aru Perdana Park, Tanjung Aru Beach, and Sabah State Mosque. Queen Elizabeth Hospital and Downbelow Adventure Centre are also within 3 mi (5 km). Tanjung Aru Station is 30 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Casuarina Hotel Reviews

6.4

5.8

Cleanliness

7.0

Location

6.6

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 7 out of 75 reviews
Rating 8 - Good. 20 out of 75 reviews
Rating 6 - Okay. 31 out of 75 reviews
Rating 4 - Poor. 11 out of 75 reviews
Rating 2 - Terrible. 6 out of 75 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Free shuttle to airport

Newish hotel with restaurant but not much nearby apart from the beach. The restaurant offered little choice for dinner but breakfast was eggs, baked beans and toast. The shower was good but there could have been more storage space in the bathroom. There was a balcony but it was of little use. The mattress on the bed squeaked every time someone moved. The good thing was the free shuttle to the airport in the morning which was the main reason I booked the hotel.
Stayed 1 night in Aug 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Fair hotel

Not a brandnew hotel. Seriously this hotel needs a MAJOR renovation to sustain. Room is big with fair cleanliness and facility. Breakfast was provided eventhough it was not a buffet.
Stayed 3 nights in Apr 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service
整體可以但企缸去不了水還反浸,接受不了
Stayed 1 night in Apr 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is not muslim friendly since there is no water hose in the toilet.
Stayed 1 night in Mar 2019
Verified review

4/10 Poor

Disliked: Property conditions & facilities
1. Toilet plusher doesn’t work properly ( have to do some maintenance ) 2. Door to the room corridor is unsafe, there is no locker@ broken ( have to check and do maintenance on the spots for safety ). 3. No shower for cleaning @ wash after toilet ( should be provided).
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness
Not very modern but Ok facility in walking distance to the beach. Average friendly staff but very good room cleaning.
Stayed 7 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review of Casaurina Hotel, Kota Kinabalu

Stayed 2 nights on different dates as part of my holiday. Found this hotel to be clean, comfortable for a 3Star. The rooms are clean, spacious and comfortable. It has a small balcony too. The staff are friendly. Location wise, it’s close to the airport and also a beach which is less than 5 mins walking distance from the hotel. They even have complimentary shuttle service to the airport. Overall, I liked staying here and will degenerate chhose this lace on my next visit
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Liked: Staff & service

Location

Hotel lama. Tepi pantai tapi pantai dah tutup. Dekat airport. Free transport airport ke hotel.
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Liked: Staff & service
Older hotel, good for the price, but could use a bit of renovation
Stayed 1 night in Sep 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities

최악이네요ㅠ

개인적인 의견으로는 안가셨으면 좋겠습니다ㅠㅠ
Stayed 2 nights in Aug 2018
Verified review

6/10 Okay

Not too bad

Nice, can see perdana park water show in night. Only breakfast menu is same for 2 days i stay there
Stayed 2 nights in May 2018
Verified review

6/10 Okay

위치적절

공항에서 택시타고 10분 내의 거리였고 탄중아루 선셋바에서도 택시로 5분정도의 거리였다. 위치에서 맘에 들었고 방은 숙박만 하기엔 아주 적합, 시티에선 조금 거리가 있다
Stayed 1 night in Oct 2017
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

good to sleep late

we arrived there very late. so slept only. and there was pick up service.
Stayed 1 night in Apr 2017
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
곰팡이 냄새나는 에어컨, 고장난 객실 잠금장치, 2개 이상 동작하지 않는 객실등, 많이 녹슬어있는 화장실, 눅눅한 침구세트. 단지 탄중아루 해변과 가깝다는 것이 이득.
Stayed 2 nights in Aug 2017
Verified review

6/10 Okay

Pemandangan yang menarik.

Pekerja yang peramah dan kami dilayan dengan baik sepanjang penginapan di Hotel Casuarina.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing. Very near to my destination.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Hotel

The hotel room condition is poor. A renovation is strictly needed. It is definitely my last stay in this hotel.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

위치가 좋고, 나름 깨끗하고, 조식이 좋았던 호텔

공항 근처 1박이였는데, 위치상 약간 소음이 있던것 빼곤 아늑하고 좋았어요 직원분들도 친절해서 1박 묵는데 불편함이 없었어요 ^^
Verified review

6/10 Okay

공항이랑 가깝다는 장점말고는 없습니다. 마음 비우시고 잠만자시는거 추천합니다.
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
方便，周到
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

空港とビーチに近い便利なホテル

ビーチに近く、二つの公園とゴルフ場に隣接しています。朝の公園の散歩ができ、南シナ海に沈む夕日の眺望を楽しめます。２００メートル先に屋台村があり、５００メートル先にセブンイレブンがあります。部屋は快適です。朝食は、ブリティッシュ・ブレックファーストで、野菜や果物はありません。フロントは、観光パンフレットもなく、ツアーのアテンドもありません。
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

the wrost in Kota kinabalu

When we got into room 106, there was a pair of shoes on the floor and a full bag of garbage. The towels were dirty with brown stains. I brought down the garbage and asked for a room change. So our new room 111, there was no garbage towels were still dirty. Overall, the place is Moldy and dirty, extremely different from the pictures online (that is probably when it first built). It suppose to be a two night stay, but we can't stay for another uncomfortabl night so I asked for refund for the second night.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice environmemt

nice
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean n comfortable hotel

Great hotel, friendly staffs
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Cleanliness
地點離觀賞夕陽沙灘很近，酒店有包含凌晨機場接送很棒! 但是房間馬桶不太給力，沖不太乾淨。 睡覺容易被蚊蟲咬 但下次有凌晨的班機還是會考慮住這