Hoteles en Kisumu

“After making a reservation as per, usual as a couple with a teenage daughter, when we arrived, we were told that in order to get the suppossed free rollaway bed as is usually shown in the reservation description, this time it would cost 2k more to get the bed or the three people could just share one bed. The manager refused to speak with my husband and I personally so we had to leave and come back later. Finally, they agreed to include the bed at no extra cost and the manager did end up offering...

“The property is pleasant to the eye at first glance but the front desk could really use improvement with their communication. For example, after signing the check in acknowledgment (pretty standard and the expedia fees were in order), I was visited by the front desk in my room where I was told there would be an additional per day package rate of 1500 shillings x the total number of days we planed to stay. I explained that it was improper to arbitrarily up charge without ever having mentioned it...

“Great stay! Rested and relaxed well here.”

“Clean quiet nice place”

“Always a pleasant stay. Staff is super welcoming.”

“Its a ok cheap hotel, in downtown, ots clean insude the room, but don't expect too much . The price reflects the service.internet was working fine . For me was ok. ”

“The staff was great!!! The rooms were clean and the breakfast was phenomenal!!! The kitchen staff were great as well, they really took care of us. ”