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Pinecone Hotel

Property class: 3.5

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Photo gallery for Pinecone Hotel

A hotel room with a large bed, a nightstand, a TV, and a window with curtains. - Pinecone Hotel (Kisumu)
A hotel corridor with a polished floor, a reception desk, and a textured wall. - Pinecone Hotel (Kisumu)
A swimming pool with a stone deck, surrounded by a building with multiple windows and air conditioning units. - Pinecone Hotel (Kisumu)
A Pinecone Hotel with a central courtyard, multiple floors, and a covered entrance. - Pinecone Hotel (Kisumu)
An outdoor courtyard with tables and chairs under umbrellas, surrounded by well-maintained hedges and a central tree. - Pinecone Hotel (Kisumu)
Consider a stay at Pinecone Hotel and take advantage of a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Deluxe Double Room

A hotel room with a large bed, a nightstand, a desk, and a window with curtains.

Deluxe Double Room

  • Garden view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

A hotel room with a large bed, a nightstand, a TV, and a window with curtains.

Superior Double Room

  • Garden view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

A hotel room with a large bed, a desk, and a chair.

Executive Double Room

  • Lake view
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

A hotel room with a large bed, a nightstand, a telephone, and a wall-mounted air conditioner.

Suite

  • Lake view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom

A hotel room with a bed, a sofa, a desk with a chair, and a window with curtains.

Deluxe Apartment, 1 Bedroom

  • Lake view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Kisumu, Pinecone Hotel is on a lake. Masai Craft Market and The West End Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kisumu Impala Sanctuary and Dunga Bay. Visit our Kisumu travel guide
Map
Tom Mboya Estate, Along Dakar Road, Off Nyerere Road, Kisumu, 40100

What's nearby

  • Kisimu museum
    2 min drive - 1.0 mile
  • Kisumu Clock Tower
    2 min drive - 1.6 miles
  • The West End Shopping Mall
    4 min drive - 2.3 miles
  • Kisumu Impala Sanctuary
    4 min drive - 2.5 miles
  • Dunga Bay
    4 min drive - 2.7 miles

Getting around

  • Kisumu (KIS)
    12 min drive

Restaurants

  • Java United Mall
    3 min drive
  • Artcaffe Gastro Bar
    2 min drive
  • Buddy's Bar & Grill
    3 min drive
  • Mamba
    15 min walk
  • KFC
    2 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Frequently asked questions

Does Pinecone Hotel have a pool?

Yes, this property has an outdoor pool.

Is Pinecone Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Pinecone Hotel?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Pinecone Hotel?

Check-out is at 10 AM.

Does Pinecone Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 50 per vehicle applies.

Where is Pinecone Hotel located?

Situated on a lake, this hotel is within 2 mi (3 km) of Kisimu museum, Kisumu Clock Tower, and Masai Craft Market. The West End Shopping Mall and Kisumu Impala Sanctuary are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pinecone Hotel Reviews

8.0

Very Good

9.4

Cleanliness

6.0

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 3 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

Reviews

Verified review

8/10 Good

Belinda

Liked: Cleanliness, amenities, property conditions & facilities
I just loved the ambience ,the rooms were spacious,the staff were friendly and welcoming. I enjoyed my stay.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Jane

Liked: Staff & service, property conditions & facilities
A good example of Kenyan hospitality - warm & welcoming, satisfying breakfast, clean room.
Stayed 4 nights in Oct 2024
Verified review

8/10 Good

Jillian C

Liked: Cleanliness, staff & service

High value for cost and comfortable stay

I am a picky American traveler who has stayed in multiple hotels in Kisumu. The Pinecone has excellent value for its cost. The staff are very accommodating and tried hard to address any issue that arose. Specifically, the restaurant took a long time to prepare food but that it is because each meal is 'made to order'. It took nearly an hour to receive my soup order, but I when it finally came, I could tell it was made fresh and was absolutely delicious. The next evening, I placed my dinner order about an hour before I wanted to eat, which worked perfectly. The room was very clean and although the shower was not quite as hot as I would like (due to relying on solar power and it was cloudy), the staff tried to improve the temperature after I raised the issue. Again, the staff were super friendly, the food was delicious, the room was clean and safe, and there was a hair dryer in the room. Overall, this is high value for the cost and I would recommend staying here to colleagues.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities
Clean quiet nice place
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Bernd

Liked: Cleanliness, staff & service

Muss man nicht unbedingt hin!

Das Hotel war gut aber sehr laut. Vor allem die laute Musik im Poolbereich dröhnte durch das ganze Haus und war sehr nervig! Außerdem gab es in unserem Zimmer kein heißes Wasser!
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Akinyimama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, staff very attentive and Professional, excellent food
Stayed 4 nights in Nov 2018
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
nice, but a bit pricey for what they offer
Stayed 9 nights in May 2018
Verified review

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort

Economic accommodation with pretty good service

Great, reasonably modern rooms, across 3 floors, no lift, but staff happy to help carry your cases up. Floor to ceiling mosquito netting around the beds, although there was no real issue during our stay. Restaurant offers a reasonable buffet breakfast, lunch service, if they have conferences/ meetings, again a buffet option , same for the evenings. Steaks are quite tough, but that's par for the course in regard to the beef we ate whilst in Kenya. Hotel staff, really friendly and obliging. Power drops out quite often, but the hotel back up generator cuts in quickly. Wifi signal poor and coverage throat the hotel is patchy, particularly if attempting to use something like Facebook Swimming pool not large, but great to unwind and cool off. Only downside really is the poor service at the pool bar. Orders taken quickly but can be some time before its fulfilled, particularly if ordering food. A couple of times it was over an hour before our table was served. The hotel isn't located in the best of areas,an industrial estate located on a dusty, rutted track. Boda boda bikes sit outside the main gate, Kshs50 into Kisumu. I'd be happy to return on another trip
Stayed 3 nights in May 2018
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025