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JW Marriott Hotel Johor Bahru

Property class: 4.5

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Outdoor pool - JW Marriott Hotel Johor Bahru (Johor Bahru)
Located close to Sultan Abu Bakar State Mosque and Johor Zoo, JW Marriott Hotel Johor Bahru provides a poolside bar, a terrace, and a garden. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and a poolside location. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 10 of 10 rooms

Executive Room, 1 King Bed, Executive Level

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Twin Beds, Executive Level

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Balcony, Corner

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed, Executive Level

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Pool Access

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

About the neighborhood

Located in Central District, a neighborhood in Johor Bahru, JW Marriott Hotel Johor Bahru is near the airport and on the waterfront. Johor Bahru City Square and AEON Tebrau City are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Johor Zoo and LEGOLAND® Malaysia. Sultan Abu Bakar State Mosque and Johor Bahru Old Chinese Temple are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Johor Bahru travel guide
Map
Jalan Sungai Chat, Pusat Bandar, Johor Bahru, Johor, 80100

What's nearby

  • A pelican standing on a railing by a green body of water with trees and buildings in the background.
    Johor Zoo
    17 min walk - 0.9 miles
  • A white building with a blue roof and a tower.
    Sultan Abu Bakar State Mosque
    17 min walk - 0.9 miles
  • Beletime Danga Bay
    2 min drive - 1.2 miles
  • Istana Besar
    2 min drive - 1.2 miles
  • Sultan Abu Bakar Royal Palace Museum
    2 min drive - 1.2 miles

Getting around

  • JB Sentral
    7 min drive
  • Kranji Station
    9 min drive
  • Seletar Airport (XSP)
    35 min drive

Restaurants

  • McDonald's
    10 min walk
  • Sedap Corner
    6 min walk
  • Restoran Yasin
    4 min walk
  • KFC
    6 min walk
  • Ong Shun Seafood Restaurant 旺顺海鲜
    7 min walk

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  • Hot tub
  • Spa
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered, secured self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 48 for adults and MYR 28 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Glass
  • Oasis

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

This property is closed from September 28 2025 to September 9 2027 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from September 28 to December 31:
  • One of the dining venues
  • One of the swimming pools
  • Bar/Lounge
  • Business center
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Parking area
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 48 for adults and MYR 28 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 8:00 PM
A car is required for transportation to and from this property
Parking height restrictions apply

Frequently asked questions

Does JW Marriott Hotel Johor Bahru have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–8:00 PM. One of the pools is closed seasonally each year from September 28 to December 31.

Is JW Marriott Hotel Johor Bahru pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at JW Marriott Hotel Johor Bahru?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at JW Marriott Hotel Johor Bahru?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is JW Marriott Hotel Johor Bahru located?

Located in Central District, this luxury hotel is within 1 mi (2 km) of Sultan Abu Bakar State Mosque and Johor Zoo. Johor Bahru Old Chinese Temple and Johor Bahru City Square are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

JW Marriott Hotel Johor Bahru Reviews

7.6

Good

7.4

Cleanliness

7.4

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 253 out of 1000 reviews
Rating 8 - Good. 407 out of 1000 reviews
Rating 6 - Okay. 207 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Mouldy walls and smell
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enviroment easy accessable
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good property for a family. Inconvenient location if you don’t have a vehicle.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Staff & service, amenities
Could possibly get better quality room slippers and a some form of a bathrobe :-)
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Refurbished room looks new. Service staff excellent. Breakfast spread pathetic..swimming pools need to be overhauled. Carparks neat a refreshed coat of painting. Carpark lifts need upgrading.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Amenities
Agw
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
good for family convenience location
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

No
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities

Supposedly a good hotel but poorly maintained.

The toilet door is a sliding type. The bottom rail was not secured, thus the door can be dislodged if push hard causing a safety issue. The bath tub doubled as shower area but without shower curtain although there was a curtain railing. This causes the whole toilet wet and slippery after everytime we shower. Shower gel and shampoo need to be requested.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Very Good stay
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
1. Some furnishing like the marble TV table top is cracked & chipped, this reduced the overall feel of the unit and may cause accidental cuts to hands. 2. There are 2 TVs but only 1 cable, and the channels reception is very poor. 3. A large breakfast area was exposed to direct sunlight, shades should be installed to provide comfort to guests.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
～
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good location
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

I am very happy for this hotel
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Housekeepers are very friendly n helpful.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Gomfy

Comfortable spacious
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Staff & service, room comfort
The comfort was amazing as I got a free upgrade to the suite. It’s just that the room needs a-bit more of maintenance in terms of the sink, some loose tiles. Other than that. It was great!
Stayed 2 nights in Sep 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The management of Thistle Hotel should do some repair works like toilet door (which hardly to close) and cupboard with loose doors. But the plus point about Thistle Hotel is it has good staff, very polite and helpful. This is my personal opinion.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Need to do some upgrade on the room
Stayed 2 nights in Aug 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Poor Service

My experiences with Thistle were really bad - Starting from slow reception service, air-con not working, security latch broken on the door to towel not available in the room. I had to remind twice to get the towel only after 20 mins.
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible horrible

Terrible, horrible, dirty. Old, spoil tv, looks haunted, broken cupboard, smell of cigarette, book 3rooms, with 7kids total for a good swim and guess what. Pool are full of fungus(greenish) and not operating. We stayed for 30minutes and book another hotel instead. Waste money as its non refundable. Do not try.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
良かった
Stayed 3 nights in May 2024
Verified review

8/10 Good

Liked: Staff & service, room comfort

Good stay

The room was large and spacious. Day view of the seaview room is pleasant. I found the standing shower area to be too small and the shower area also looked like ut needs some deep cleaning. Overall comfortable stay but I wished the bathroom was more sparkling clean.
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Acceptable
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Liked: Staff & service
Check in was good. It’s a basic hotel but considered to be “high end” in Johor. I guess given the lack of choices this is a decent place to stay. Do not expect a five star. Rooms are bigger than KSL and the place is not as crowded. But the rooms are older and the decor is ordinary. You may even find some loose fixtures. Overall- avg place, nice service.
Stayed 1 night in Dec 2023