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Crystal Crown Hotel

Property class: 3

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Photo gallery for Crystal Crown Hotel

A hotel room with a bed, a sofa, a desk, and a chair. There is a window with a view of buildings. - Crystal Crown Hotel (Johor Bahru)
A spacious lobby with a high ceiling, large wooden columns, a reception desk, and hanging greenery. - Crystal Crown Hotel (Johor Bahru)
A modern restaurant with high tables and booths, large windows, and a view of the city. - Crystal Crown Hotel (Johor Bahru)
A swimming pool with clear blue water, surrounded by a tiled deck and a railing. - Crystal Crown Hotel (Johor Bahru)
A tall hotel with a prominent "Crystal Crown" sign, modern architecture, and a clear sky. - Crystal Crown Hotel (Johor Bahru)
A short walk from KSL City Mall, Crystal Crown Hotel provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. The on-site Japanese cuisine restaurant, Kirishima Shuzou, offers lunch and dinner. Free in-room WiFi and a business center are available to all guests.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Superior Twin Room

A hotel room with a bed, desk, chair, and a large window.

Superior Twin Room

  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a large bed, bedside tables, a desk, and two chairs.

Superior Double Room

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a large bed, a desk with a computer, a television, and a view of the city through the window.

Deluxe Room

  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Crown Floor King Studio

A hotel room with a large bed, a desk with a computer, a television, and a view of the city through the window.

Crown Floor King Studio

  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Studio

A hotel room with a bed, a desk, a television, a sofa, and a bathroom.

Executive Studio

  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room

A hotel room with a bed, a chair, a desk, and a nightstand with a lamp.

Superior Twin Room

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Crown Floor Twin Studio

A hotel room with a bed, a chair, a desk, and a nightstand with a lamp.

Crown Floor Twin Studio

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Desk, iron/ironing board (on request), WiFi (free)

Deluxe Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Studio

Desk, iron/ironing board (on request), WiFi (free)

Executive Studio

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room -Newly Renovated

A hotel room with a desk, two beds, a chair, a small table, and a window with curtains.

Superior Twin Room -Newly Renovated

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room (Newly Renovated)

A modern hotel room with a bed, bedside table, and a desk with a chair.

Superior Double Room (Newly Renovated)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room (Newly Renovated)

A hotel room with a bed, bedside table, chair, and a television on the wall.

Deluxe Room (Newly Renovated)

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Studio (Newly Renovated)

A modern hotel room with a large bed, a desk, a sofa, and a small table.

Executive Studio (Newly Renovated)

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Central District, a neighborhood in Johor Bahru, is home to Crystal Crown Hotel. KSL City Mall and Johor Bahru City Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Singapore Zoo and LEGOLAND® Malaysia. Ready for a night out? Consider Aloft Singapore Novena and Marina Bay Sands. Visit our Johor Bahru travel guide
Map
117 Jalan Harimau Tarom, Johor Bahru, Johor, 80250

What's nearby

  • KSL City Mall
    5 min walk - 0.3 miles
  • Holiday Plaza
    7 min walk - 0.4 miles
  • Plaza Pelangi
    10 min walk - 0.6 miles
  • Mid Valley Exhibition Centre
    4 min drive - 1.4 miles
  • The Mall
    4 min drive - 1.4 miles

Getting around

  • Kranji Station
    8 min drive
  • Kempas Baru Station
    10 min drive
  • Senai International Airport (JHB)
    34 min drive

Restaurants

  • Kirishima 雾岛酒藏
    1 min walk
  • New Lucky Seafood Restaurant
    4 min walk
  • Restoran Tien Tien Lai 天天来餐室
    2 min walk
  • 517 Bak Kut Teh
    2 min walk
  • Zoom Cafetaria
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chatter Corner CoffeeHous
  • Kirishima Shuzou

Things to do

  • Outdoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,833 square feet of conference space
  • 5 meeting rooms
  • Business center

Spa

  • Massage

Accessibility

  • Elevator

More

  • 11 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 500 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Frequently asked questions

Does Crystal Crown Hotel have a pool?

Yes, this property has an outdoor pool.

Is Crystal Crown Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crystal Crown Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Crystal Crown Hotel?

Check-out is at noon.

Where is Crystal Crown Hotel located?

Located in Central District, this hotel is 0.2 mi (0.4 km) from KSL City Mall and 1.9 mi (3.1 km) from Johor Bahru City Square. Holiday Plaza and Plaza Pelangi are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crystal Crown Hotel Reviews

7.2

Good

7.0

Cleanliness

7.4

Location

7.2

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 68 out of 507 reviews
Rating 8 - Good. 220 out of 507 reviews
Rating 6 - Okay. 143 out of 507 reviews
Rating 4 - Poor. 53 out of 507 reviews
Rating 2 - Terrible. 23 out of 507 reviews

Reviews

Verified review

10/10 Excellent

ARDY

Liked: Cleanliness, amenities
Nice room, and located conveniently near ksl
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Osamu

Liked: Cleanliness, staff & service, amenities
It is located in a convenient place, surrounded by many shops and restaurants.
Stayed 13 nights in Nov 2024
Verified review

8/10 Good

Georgina Siew Ling

Liked: Staff & service, amenities
Staff is helpful & attentive
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Chee Kiong

Liked: Amenities
Spacious, clean and very close to KSL. Large open air food centre next to the hotel.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2024
Verified review

8/10 Good

BL

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean. Had asked for a quiet room, but could still hear some traffic noise which is ok for us. Hotel is about 6 minutes’ walk to KSL via a small slightly uphill road lined with houses from the back of the hotel. Staff is courteous.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Larry Ng

Liked: Cleanliness, staff & service, room comfort
Fast Check in and very good location for good food all around. Rooms need renovations.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean Room

The renovated room was quite clean. The staffs were helpful too during our stay.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Old but Gold

Room looks old, different from posted pictures online. breakfast was great! Staff were very welcoming especially those assigned in the cafe
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

Florence

Disliked: Cleanliness, property conditions & facilities
The renovated rooms was well lighted and the toilet was decently cleaned. The pillows were stained and the beddings were clean but overly used. The towels and pillows required replacing.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities
Hotel is old but renovated rooms are available. Its clean and big. Location is good for dining, massages and hair salons. Decent breakfast with accommodating staff. Room were value for money paid. The only issue i faced was toilet bowl in my room had water ponding. After flushing the water does not goes back to the neck of the toilet bowl.
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

ENG POR

Liked: Staff & service
Disliked: Property conditions & facilities
Bus stops, Food choices and malls next to hotel. Bathroom needs repair with a leaking bathtub and a choke basin. Layer dust seem on furniture in the room
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

KEE LIN

Liked: Cleanliness, staff & service
11th Flr ( 1120 ) not been "revamp" . Most of the past booking the room looks good as we are frequent visitor. This time round notice this room is dirty especially bathroom !
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Poh

Liked: Cleanliness, property conditions & facilities, room comfort

Repeat collection of tourists fee

My deluxe room was big,clean and comfortable but when i check in,i was told to pay a $10 rm for tourist fee per room,and when i checking out,the counter staff ask me pay $10 rm again,say that they got no record for my payment, luckily i kept the receipt to prove.. pls take note..
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

7 out 10

Front desk lady was so Cheerful, Friendly and Helpful during our check-in. The room we booked was different from webpage, was old and run down. Only bed and pillows are comfortable. others in-room stuffs are om to use. TV was satellite so not smooth at all and not much programs too. wifi also up and down during our 2 nights stay. very nearby walking distance to KSL shopping mall.
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

Christopher Chung Hao

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property could do with uplift and embracing more digitisation. It’s very old and requires some major renovation. Staff are very nice and polite. For example, security deposit could be charged to a credit card instead of cash. The wifi is also very slow and unstable. To be very frank, I would rather book elsewhere with a smaller room, but with better wifi.
Stayed 2 nights in Jan 2024
Verified review

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
When I checked in this hotel, the receptionist assigned me 14th floor room. The room was terrible, there was strong smell in the room, aircon leaving, room was dark the light was very old. It is totally different from what i saw on the internet. I went down to complain about the leaking, and they changed my room to 7th floor. It is renovated room. A huge difference for the room, the bed is new, room is bright and the bathroom is new. I wonder why the reception did not put me to 7th floor, there were empty rooms. I paid Rm270 per night. Luckily i went to ask to change room, otherwise I would have stayed in an very old room. I won't go back to this room
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Crystal Crown Hotel Johor Bahru from 29/3 to 1/4 during the Raya holiday for a short Singapore trip. Chose this hotel because of its location near CIQ and reviews mentioning spacious rooms. Unfortunately, it was a disappointing experience. The hotel and room were old and outdated. Shower water pressure was inconsistent — it stopped and started while using, which was very annoying. TV was small, fridge wasn’t turned on, and basic amenities were lacking. The worst part — my son's soft toy (a SGD18 dragon from Universal Studios) went missing from our room on 31/3 while we were out. He was very attached to it and slept with it every night. The only people who entered the room were housekeeping. We reported the incident to the front desk, but they couldn’t give any answer. At check-out, they asked us to write an incident report and wait for their investigation. After two days, Azhar from the hotel replied saying they are not responsible for lost items and asked us to make a police report. Seriously? They expect guests to travel back to JB just to report a missing soft toy? This response was frustrating and disappointing. No accountability, no empathy. We will never stay here again. The staff can’t be trusted and the hotel clearly does not care about guest experiences. Not safe, not worth it. Avoid this place.
Stayed 3 nights in Mar 2025
Verified review

6/10 Okay

bin

Disliked: Cleanliness, staff & service, property conditions & facilities
When we checked in, they asked us to pay 10RM tourism tax, I said expedia should have paid, she said no. So I have to pay 10RM. The room floor is dirty carpet, smell bad. After we asked, they offered us a room with timber floor, but have to pay extra 15RM. The swimming pool is good, and no one there.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Verified traveler

Liked: Staff & service
Hotel is near KSL
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Lay Woon

Liked: Staff & service
Disliked: Amenities
Room is not as clean as I previously had stayed. Air-conditioning is not cold and the controller is not working well.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Hon Cheng

Disliked: Cleanliness, amenities, property conditions & facilities
Carpark is dirty with narrow driveway.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tina

Liked: Cleanliness
Just besides a very nice, affordable fresh seafood and crabs. Room spacious even for three pax
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Windy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally comfortable and spacious, room is dated, walking distance to ksl and food.
Stayed 1 night in Nov 2025