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Quality Inn & Suites

2.5 star property
Art Deco hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Lobby
Exterior
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Free daily buffet breakfast
Quality Inn & Suites is centrally located, offering travelers a warm welcome and practical amenities. Enjoy the breakfast buffet, laundry facilities, WiFi, and gym. Free newspapers and attentive staff enhance your stay.

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • Parking included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Shower/tub combination
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Shower/tub combination
Hair dryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Sofa bed
Premium bedding
Pillowtop bed
Shower/tub combination
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Shower/tub combination
Hair dryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Accessible Roll In Shower, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

1 King Bed, Accessible Roll In Shower, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Shower/tub combination
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Shower/tub combination
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, Multiple Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Shower/tub combination
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

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About the neighborhood

Map
920 Dual Hwy, Hagerstown, MD, 21740

What's nearby

  • Hagerstown Dog Park - 2 min drive - 1.1 miles
  • Maryland Theater - 3 min drive - 1.4 miles
  • Washington County Museum of Fine Arts - 5 min drive - 2.2 miles
  • Hagerstown Premium Outlets - 5 min drive - 3.1 miles
  • Pennsylvania Dutch Market - 6 min drive - 3.3 miles

Getting around

  • Martinsburg Station - 33 min drive
  • Washington Dulles Intl. Airport (IAD) - 77 min drive

Restaurants

  • ‪Sheetz - ‬13 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Wendy's - ‬5 min walk
  • ‪Taco Bell - ‬17 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min drive

About this property

Quality Inn & Suites

Hotel in the city center
Consider a stay at Quality Inn & Suites and take advantage of a free breakfast buffet, laundry facilities, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also find perks like:
  • Free self parking
  • RV/bus/truck parking, a front-desk safe, and smoke-free premises
  • A computer station, a TV in the lobby, and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 73 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Similar properties

Lobby

Comfort Suites

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 1,004 reviews
Comfort Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

Property is also known as

Comfort Inn Hagerstown
Comfort Inn Hotel Hagerstown
Comfort Inn Hagerstown Hotel
Quality Inn Hagerstown
Quality Hagerstown
Comfort Inn Suites Hagerstown
Quality Inn & Suites Hotel
Quality Inn & Suites Hagerstown
Quality Inn & Suites Hotel Hagerstown

Frequently asked questions

Is Quality Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn & Suites?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn & Suites?

Check-out is at 11 AM.

Where is Quality Inn & Suites located?

Located in the heart of Hagerstown, this hotel is within 1 mi (2 km) of Hagerstown Field House and Maryland Theater. Hagerstown Dog Park and Discovery Station at Hagerstown Inc. are also within 2 mi (3 km).

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Reviews

Quality Inn & Suites Reviews

7.4

Good

7.8

Cleanliness

7.6

Location

8.0

Staff & service

6.2

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 294 out of 1002 reviews
Rating 8 - Good. 338 out of 1002 reviews
Rating 6 - Okay. 202 out of 1002 reviews
Rating 4 - Poor. 87 out of 1002 reviews
Rating 2 - Terrible. 81 out of 1002 reviews

Reviews

10/10 Excellent

Jaman

Liked: Cleanliness, staff & service, property conditions & facilities
Yes pretty nice stay
Stayed 1 night in Oct 2025

8/10 Good

Gisele

Liked: Property conditions & facilities, room comfort
Perfect for one night stay Breakfast ok
Stayed 1 night in Jun 2025

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied
Stayed 2 nights in Aug 2025

4/10 Poor

Nancy

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The area isn’t the greatest.
Stayed 2 nights in Sep 2025

8/10 Good

Kristopher

Liked: Cleanliness
Room was quiet, renovated, clean and easily accessible from the highway. Check-in was fast and there was plenty of parking.
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

10/10
Stayed 1 night in Aug 2025

8/10 Good

Melvin

Our stay was ok nothing to write home about
Stayed 1 night in Jul 2025

8/10 Good

Rafaela Soto

The room was clean but the facilities were a tired and the hallway rugs were musty smelling. Chair in room had stains. Bathroom sink faucet was loose and the hot water was non existent.
Stayed 1 night in Sep 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean, however the smell in hallway freaked with smell of Marijuana
Stayed 1 night in Aug 2025

6/10 Okay

Pascale

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was great. The sheets were dirty and the tub had rust stains.
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, room comfort
Good value.
Stayed 1 night in Jun 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was amazing
Stayed 1 night in Apr 2025

4/10 Poor

michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Room smells like people smoked in the room
Stayed 1 night in Aug 2025

6/10 Okay

Pat

Disliked: Property conditions & facilities
Breakfast was awful. Rooms were clean.
Stayed 1 night in Jun 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was one of the dirtiest I have ever been to. The bed and floor were covered in hair and other things such as dirt. I left 45 minutes after checking in due to the conditions. Would never recommend to anyone.
Stayed 1 night in Aug 2025

4/10 Poor

Jerry

Disliked: Cleanliness, property conditions & facilities
Room was very old and tired looking. Would not stay here again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities
The bathrooms in some rooms have a sheet over areas of the tub and when you shower, water comes under the cover sheet. I didn't like the feel the water not going down the drain and being around my feet.
Stayed 2 nights in Aug 2025

8/10 Good

Bernard

Liked: Staff & service
The staff is friendly
Stayed 1 night in Mar 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price. Terrible water pressure in shower. Needs hand held shower wand
Stayed 1 night in Jun 2025

4/10 Poor

Danielle

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was much further off the highway than expected and was a little sketchy. Very Loud bar across the street - the Havana? No elevator and the room smelled funny. Bed was comfortable and we slept well.
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Property conditions & facilities
Broken toilet seat.
Stayed 1 night in Jul 2025

10/10 Excellent

Patti

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is struggling lake all older hotels off the main interstate. But they are trying. Check-in was quick and efficient. Lobby, bathroom, and bedroom clean. Bed was amazing. Sheets were soft, high quality. We slept well. We left early so can't comment on breakfast.
Stayed 1 night in May 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities
We had to leave in the middle of the night the cigarette smoke was too much for my allergies, was filthy too .
Stayed 1 night in Jun 2025

6/10 Okay

Joan

Liked: Cleanliness
Hotel is average - okay for one night to stay. Had to call on a phone in the lobby to have someone come to the front to check people in - there were about 4 of us waiting. Room was nice and clean and bed was comfortable. Check out isn't until 11am but we had housekeeping knocking on our door beginning at 9am to see if we were there.
Stayed 1 night in May 2025

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good, clean and comfortable
Stayed 1 night in Feb 2025

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