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The Plaza Inn & Suites

Property class: 2.5

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Photo gallery for The Plaza Inn & Suites

An indoor swimming pool with a clear blue water, surrounded by a tiled floor and a glass ceiling. - The Plaza Inn & Suites (Hagerstown)
A spacious indoor area with multiple dining tables and chairs, a balcony with railings, and a kitchen area in the background. - The Plaza Inn & Suites (Hagerstown)
A modern building with a covered entrance, large windows, and a landscaped area with trees and shrubs. - The Plaza Inn & Suites (Hagerstown)
A spacious lobby with leather sofas, a chandelier, and a reception desk. - The Plaza Inn & Suites (Hagerstown)
A compact kitchen with wooden cabinets, a microwave, and a dishwasher. - The Plaza Inn & Suites (Hagerstown)
The Plaza Inn & Suites provides conference space and more. Guests can connect to free in-room WiFi.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

A hotel room with a bed, two bedside lamps, a nightstand with a lamp, a chair, a desk, and a painting on the wall.

Standard Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside lamps, a desk with a laptop, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Poolside

A hotel room with two beds, a television on a wooden dresser, and a desk with a chair.

Standard Room, 2 Double Beds, Non Smoking, Poolside

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a nightstand, a lamp, and two paintings on the wall.

Standard Room, 2 Double Beds, Non Smoking

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

A hotel room with a large bed, two bedside lamps, a nightstand with a lamp, a chair, a desk, and a painting on the wall.

Standard Room, 1 King Bed, Non Smoking, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a lamp, a picture on the wall, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Poolside

A hotel room with two beds, a TV, a dresser, and a chair.

Standard Room, 2 Double Beds, Non Smoking, Poolside

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Hagerstown is home to The Plaza Inn & Suites. Maryland Theater and Washington County Museum of Fine Arts are cultural highlights, and travelers looking to shop may want to visit Hagerstown Premium Outlets and Pennsylvania Dutch Market. Looking to enjoy an event or a game while in town? See what's happening at Hagerstown Field House or Mason Dixon Dragway. Enjoy the area's slopes with skiing, and don't miss out on the snow tubing and ice skating. Visit our Hagerstown travel guide
Map
931 Dual Highway, Building A, Hagerstown, MD, 21740

What's nearby

  • A cannon in a grassy field with houses and trees in the background.
    Gettysburg National Military Park
    50 min drive - 40.4 miles
  • Hagerstown Field House
    2 min drive - 0.7 miles
  • Maryland Theater
    5 min drive - 1.6 miles
  • Hagerstown Premium Outlets
    6 min drive - 4.4 miles
  • Hagerstown Speedway
    17 min drive - 10.7 miles

Getting around

  • Martinsburg Station
    28 min drive
  • Hagerstown, MD (HGR-Hagerstown Regional)
    18 min drive

Restaurants

  • Sheetz
    12 min walk
  • McDonald's
    3 min drive
  • Taco Bell
    3 min drive
  • Wendy's
    2 min walk
  • Burger King
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2,400 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 9:00 AM to 9:00 PM

Frequently asked questions

Does The Plaza Inn & Suites have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.

Is The Plaza Inn & Suites pet-friendly?

Yes, The Plaza Inn & Suites allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at The Plaza Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM.

What time is check-out at The Plaza Inn & Suites?

Check-out is at 11:00 AM.

Where is The Plaza Inn & Suites located?

Situated in Hagerstown, this hotel is within 2 mi (3 km) of Hagerstown Field House, Hagerstown Dog Park, and Maryland Theater. Discovery Station at Hagerstown Inc. and Meritus Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Plaza Inn & Suites Reviews

6.0

5.6

Cleanliness

10

Location

6.2

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 173 out of 613 reviews
Rating 8 - Good. 82 out of 613 reviews
Rating 6 - Okay. 78 out of 613 reviews
Rating 4 - Poor. 94 out of 613 reviews
Rating 2 - Terrible. 186 out of 613 reviews

Reviews

Verified review

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and people were great. The pool was a nice way to relax I ended up staying another night. It was worth it
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Areyon

Liked: Cleanliness, staff & service, amenities
Great staff,view,clean hotel.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Pete

Liked: Cleanliness
Clean room
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Christine D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was a little cold but it’s in a beautiful, huge atrium that was open until 9pm. Both desk clerks were very nice and accommodating. Room was clean and cute. Furniture in good repair. Bathtub with a plug. Coffee in the lobby isn’t worth drinking but there’s a microwave so I heated cold brew. Little fridge. The stairs were a little strange. My 5 stars takes into account the very low price. Usually such a discounted price would not look so good. Beds comfy and nice linens. Outdoor designated smoking bench.
Stayed 1 night in May 2026
Verified review

4/10 Poor

LINDSEY

Disliked: Cleanliness, amenities, property conditions & facilities
The pool was the best thing about the entire stay. No complaints. The stairwell leading up to the 2nd floor had a horrible odor. Our sheets and comforters had stains on them. The sliding glass door to my room was broken, and I was worried with my kids in the room. Staff were helpful but not very friendly. Plenty of restaurants and stores in the area.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dylan

Liked: Cleanliness
A lot of people nodding out and hanging out in the front of the building during the evening and at night time but other than that the room was very clean staff was very friendly. I would definitely stay here again.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service very good staff very clean I recommend I enjoy
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

ORRETT

Limited weekend breakfast but overall good for the price
Stayed 3 nights in Aug 2023
Verified review

2/10 Terrible

KEVIN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is INSANE. There is no elevator. I was given a room on the second floor and had to drag my suitcase up a stairwell that smelled like urine. There were two different couples screaming at each other. I called the front desk and he did come up and ask the one to please quiet down, but completely ignored the other that were absolutely going at it. My room was 80° when I entered and the thermostat didn't work. The front desk assured me that it did, but I tried to get it running and it was busted. At that point, I looked around the room and figured there was a 10% chance that room didn't have bedbugs and I got out of there. I asked ChatGPT to find me something else that was safe and clean, and it specifically told me if that's what I was looking for to avoid this place. I couldn't agree more.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience friendly service clean rooms
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not secure,people in parking lot all night making noise.We did not feel safe.It was not very clean overall .The pool was not available.I booked this for the pool because I have arthritis.Also we needed a 50 dollar security deposit,which we didn't know about . Hopefully,we get that back .We stayed there 27 years ago for our honeymoon when it was a Ramada and it was great! 3 positives,bed was comfortable and shower and heat were great.Staff was very friendly .Needs a good cleaning and maintenance ulissues,also elevator not working .Sad to say, won't stay there again .
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

SANJAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean rooms…No bed bugs
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff members. Very accommodating.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Delria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traditional 5 star hotel

Very secluded , top of the mountain, quiet and serene
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Susane

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable. The king size bed I stayed in, was super comfortable. Thanks
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

ORRETT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in and out
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

Alysen

Liked: Cleanliness, amenities, property conditions & facilities
Well as soon as u walked in it had an old cigarette smell and the bed was hard as a rock but the pool was nice
Stayed 1 night in May 2025
Verified review

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities
This was a great room for the price. It was very convenient to the highway. The building is a little dated but they are clearly working to update the facility. My room was clean and the bed was comfortable.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Very friendly staff. Lobby was updated and lovely. Rooms could use an upgrade, but bed was very nice.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Jade

The building itself inside is very big and can easily get lost. No elevators. But overall it was clean and our stay was fine for 67.00
Stayed 1 night in May 2025
Verified review

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor pool was beautiful and warm, the rooms were great for the price and the service was excellent. 50$ deposit and they offer early check in @ 10$ per hour early. Pretty good hotel and I would stay again.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice except for the pool not being heated
Stayed 3 nights in Sep 2024