Resorts en Great Horkesley

“Very comfortable bed and the air con was a life saver.”

“Reception was an easy check in, no lift to second floor, no help with suitcase. Room was spacious and had everything I needed fan iron tea making things (no dcaff options). Breakfast was basic again no dcaff options (i did ask for dcaff t bags and was told on order) they never appeared, gluten free options very basic no GF bread, the sausage were not nice, menu choices for dinner again very poor I had chips because only option, all staff were lovely. I was at the bar one night ordering...

“A minor mistake made while booking turned my experience into a complete nightmare. Because of my dyslexia I booked Friday night instead of Saturday night (made the booking the night before, on Thursday). I got an email on Friday asking me how my stay was going, and I realised a mistake had been made. I then spent three hours (!) on the phone trying to resolve the situation, going round the houses. I had booked the room through Expedia because of this, neither the hotel nor Expedia wanted to...

“The beds were amazing”

“Everything great ”

“My experience at this hotel was disappointing. I chose it for one specific reason: the pool and spa, so I could enjoy some time with my 3-year-old son. But when we went to the area, we were told that children are not allowed. This crucial restriction, which should be clearly stated at the time of booking, completely undermined the purpose of our stay. The rooms are basic and dated. The mattress was so soft it affected the quality of sleep, and the overall condition of the accommodation feels...

“Well located, easy to access and very convenient all around”