Ranchos en Genting Highlands

“Amazing view from the balcony. Super breezy. Love the spa, amenities, food choices, live band at Antara, dun even need to step out of Antara. Facilities even include bowling alley.”

“There are kitchen cabinets but nothing apart from a kettle and 2-3 cups. Would appreciate a microwave or some plates and forks and knifes”

“Parking ok”

“Cleanliness was perfect and nice view”

“No toilet paper. Unit has moldy air conditioning units. Couldn’t sleep in bedroom. Checkin process was terrible. Self checkin which took 45 minutes”

“We had a pleasant 3D2N stay at Swiss-Garden Hotel & Residences. One of the highlights was being allowed to check in early (subject to availability during the day) which we really appreciated. Breakfast offered a good variety of choices, and the staff were friendly, willing to refill food, and housekeeping did a good job making up the room and offer more drinking water. However, there are several areas that could be improved. First, the parking instructions were unclear, and as first-time...

“La mejor opción, calidad relación precio para un fin de semana.”

“There is trash everywhere and level 1 f lift door”

“Great place”

“Property and room looks nothing like advertised. This is a not a hotel, but an managed apartment.”

“Room was cleaned and ambients was great. Only thing was price was slightly higher, limited food options at the mall. Could attract more guest if price was more adjusted for sure because no it was a residence with no room service. Enjoy the stay nevertheless”

“WARNING: SMELLY, DIRTY AND DISGUSTING ROOMS! SCAMMERS! The listing does not tell you that your check-in desk is actually a car inside a parking lot on the third floor! I know it’s hard to believe, but that’s the truth! Very difficult to find as well. Also, after the so-called check in, you need to walk through the parking lot go to the seventh floor, then walk through an open area to a different building. Each of those steps, you have to wait very long for the very dirty elevators also...

“我每次去云顶都是订他们的酒店，我很满意他们的服务”

“Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the...