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“La palabra que mejor define a este hotel es excelencia. El personal super amable, siempre dispuesto a ayudar con una sonrisa. La limpieza magnífica. La comida espectacular igual que sus instalaciones. Su director una hormiguita siempre trabajando y pendiente de todos los detalles para hacer una estancia agradable a todos. Una mención especial para Arizana . Siempre dispuesta a ayudar con gran sonrisa. Gracias por todo!!! Volveremos!!!”

“This is a half-renovated hotel being marketed as luxury. In fact, its previous name is still visible throughout the premises, and in some cases hastily plastered over with a sticker. We booked one of the cheaper rooms, but were surprised by how poor the quality was. The mattress was terrible — we could feel every spring despite both of us weighing 80 and 50kg. The pillows were extremely lumpy and felt like they were filled with cotton balls. The air-conditioning in the room was useless as...

“Me gustó especialmente la profesionalidad del personal y las instalaciones”

“Realmente esta muy bonito , es grande el hotel , con muchos detalles , se disfruta de la playa y el atardecer , es mucho mas que lo que se muestran en las fotos , se siente uno muy a gusto , el desayuno sin palabras , espectacular y delicioso , la atención y servicio del hotel realmente nos encanto , lo recomiendo ampliamente , me hubiera encantado estar mas tiempo para disfrutar todas las instalaciones del hotel , muchas gracias por sus atenciones , desde Mexico ”

“Un 10!”

“La experiencia ha sido buena, las instalaciones comunes muy buenas incluido el parque acuático, comida excelente, personal amable y servicial, nos ayudaron en todo, personal de animación excelente a destacar Sheila. El único punto a mejorar fue que los colchones no eran cómodos ”

“I booked last minute for one night before I was leaving Crete, basically just needed a clean room to sleep in before my flight back in the morning. Sounds simple? Well, it was not. Upon check-in, the clerk (the one employee there who was very lovely, and helpful) offered to "upgrade" me to a waterfront bungalow. Once arriving in the room, it seemed very outdated, but not in terrible condition & came with a patio w. a great sea view. Since I was there for one night, it seemed fine. Then I...

“The place is old, it seems the rooms were from the 70's.... I thought it would be a good idea to stay for my bday in an all inclusive but I Just wanted to be outside and experienced the culture, food and great beaches.... No greek food at the Restaurant, beach not that good and impossible to enter as it is Full of rocks and isolated. Service is good and People kind... ”

“Amazing service”

“Atentos, comida variada y rica, atención en la playa muy buena. Excelente opción en Creta.”

“Bonjour, nous sommes arrivés très tard dans la nuit, l'accueil était de très bonne qualité, nous avons même eu le plaisir d'avoir un repas chaud qui nous attendait dans le restaurant, merci pour cette super attention. Toutes les personnes travaillant dans cet hôtel sont super sympa et souriant et à l'écoute des clients. Que dire du personnel, pour le service restaurant Eva et Eleni💪 qui ont été bienveillantes dynamique,souriantes, avec toujours de bonne humeur bravo à Elles, ne changer...

“Eine hervorragende Unterkunft! Das Personal sehr freundlich und zuvorkommend!”

“Subject: Request for Compensation – Stay at Grecotel Plaza Beach House Dear Sir or Madam, I am writing regarding our recent stay at the Grecotel Plaza Beach House in Rethymnon, from 6-11 august, during which we booked a “Petit Loft Maisonette” for 5 nights. Unfortunately, the experience fell far short of the standards expected from an establishment of your reputation. Below is a summary of the main issues we encountered: • First room: extremely noisy, located on a very busy street. It was...

“Traumhaftes Hotel. Wir hatten ein Swimup - Zimmer. Super. Sehr leckeres Essen. Tolles, freundliches Personal !”

“Location, beach, and very good personel.”

“We stayed at the Syntopia Hotel for our summer holiday. The staff are incredibly friendly and helpful, they put in extra effort to get to know you and ensure you are having a lovely holiday. A few days into our holiday, they were automatically bringing our favourite drinks to our table at meal times which was very lovely! The food had such a good variety with a different focus every other night. We particularly enjoyed the Asian night. We would recommend staying at the Syntopia to everyone!”