Cliff Walk: Tours y Actividades

Docent is a low touch hotel that has very clean, great spaces. The staff is incredible and helpful.

Overall, the staff was friendly, and the room was clean, which I appreciated. However, there were several issues that made the stay feel disappointing, especially considering the price. A few of the room amenities were not functioning properly. The filtered water dispenser did not work, and the blackout shades were terrible , causing us to wake up at sunrise each morning. While these may seem like minor inconveniences individually, together they detracted from the overall experience. Given the hotel’s reputation and high ratings, I expected more. In my opinion, the accommodations did not justify the premium price, and I left feeling that I had overpaid for what was offered. The most concerning part of my stay occurred at checkout. Before leaving, I asked a staff member if she could watch my belongings for about ten minutes while I found a restroom, as there are no public restrooms available. She kindly agreed, but when I returned, she had left the area and my belongings were unattended. Fortunately, nothing was taken, but anyone could have walked away with my luggage. That experience was both frustrating and unsettling, and it left a disappointing final impression of an otherwise pleasant stay.