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Courtyard by Marriott Cleveland Willoughby

Property class: 3

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Photo gallery for Courtyard by Marriott Cleveland Willoughby

A hotel room with two beds, a sofa, a chair, and a large mirror. - Courtyard by Marriott Cleveland Willoughby (Willoughby)
A vending machine area with multiple beverage dispensers and a sign that reads "The Market". - Courtyard by Marriott Cleveland Willoughby (Willoughby)
A modern bar area with a digital menu, bar stools, and a coffee station. - Courtyard by Marriott Cleveland Willoughby (Willoughby)
A hotel room with a desk, a chair, a sofa, and a small armchair. - Courtyard by Marriott Cleveland Willoughby (Willoughby)
A Courtyard by Marriott hotel with a covered entrance, a parking lot, and a black car parked in front. - Courtyard by Marriott Cleveland Willoughby (Willoughby)
Located close to Classic Auto Group Park, Courtyard by Marriott Cleveland Willoughby provides a coffee shop/cafe, laundry facilities, and a bar. The on-site restaurant, Bistro, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and conference space.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk, a chair, and a couch. There are two wall-mounted lamps and a ceiling light.

Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible (Accessible Bathtub)

A hotel room with a large bed, a desk, a chair, and a couch. There are two wall-mounted lamps and a ceiling light.

Room, 1 King Bed with Sofa bed, Hearing Accessible (Accessible Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

A hotel room with a large bed, a desk, a chair, and a couch. There are two wall-mounted lamps and a ceiling light.

Room, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom

A hotel room with a desk, a chair, a sofa, and a small armchair.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

About the neighborhood

Located in Willoughby, Courtyard by Marriott Cleveland Willoughby is in the business district. Historic Kirtland and James Garfield National Historic Site are notable landmarks, and the area's natural beauty can be seen at Lake Erie and Cain Park. Check out an event or a game at Classic Auto Group Park, and consider making time for The Holden Arboretum, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Willoughby travel guide
Map
35103 Maplegrove Rd, Willoughby, OH, 44094

What's nearby

  • A waterfall cascading over rocks in a forested area.
    Chagrin River
    2 min drive - 2.2 miles
  • A brick fireplace with two arched windows and a painting above it.
    North Chagrin Reservation
    3 min drive - 2.2 miles
  • Classic Auto Group Park
    5 min drive - 3.1 miles
  • Historic Kirtland
    6 min drive - 5.7 miles
  • Indian Museum of Lake County
    7 min drive - 6.4 miles

Getting around

  • Cleveland Station
    20 min drive
  • Cleveland Hopkins International Airport (CLE)
    34 min drive

Restaurants

  • Chick-fil-A
    4 min drive
  • Raising Cane's Chicken Fingers
    3 min drive
  • Dairy Queen
    3 min drive
  • Texas Roadhouse
    3 min walk
  • Wendy's
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 8 to 10 for adults and USD 8 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 635 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 10 for adults, and USD 8 to 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Courtyard by Marriott Cleveland Willoughby have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Courtyard by Marriott Cleveland Willoughby pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Courtyard by Marriott Cleveland Willoughby?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at Courtyard by Marriott Cleveland Willoughby?

Check-out is at noon.

Where is Courtyard by Marriott Cleveland Willoughby located?

Situated in the business district, this hotel is 2.7 mi (4.3 km) from Classic Auto Group Park and within 6 mi (10 km) of Lake Erie and Historic Kirtland. James Garfield National Historic Site and Legacy Village are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Courtyard by Marriott Cleveland Willoughby Reviews

8.4

Very Good

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 424 out of 822 reviews
Rating 8 - Good. 232 out of 822 reviews
Rating 6 - Okay. 88 out of 822 reviews
Rating 4 - Poor. 47 out of 822 reviews
Rating 2 - Terrible. 31 out of 822 reviews

Reviews

Verified review

8/10 Good

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, safe location just outside of Cleveland located near gas and food options. Comfortable beds, clean rooms, kind staff. The lock on our door took a bit to figure out how to close and lock and the toilet didn't flush completely which was why we gave this location a 4/5 stars.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Roger Mayorga

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff was super nice and cooperative! Our only problem was the room wasn’t made every day and you actually had to ask to get it serviced.
Stayed 8 nights in Aug 2026
Verified review

10/10 Excellent

Sanford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were extremely pleasant, professional and helpful.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Steve

Liked: Staff & service
Disliked: Property conditions & facilities
The room was clean and comfortable. The bath tub looked like it came from a junkyard. Much mottled finish with a 1” chip filled with rust in the bottom. We killed a spider on the bathroom floor.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

chad

Liked: Cleanliness, property conditions & facilities
Clean room, great staff at lobby to meet you.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Loved the room with the balcony and the breakfast. Flatbread was so yummy. Pool was unfortunately closed
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great place, friendly staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jennifer

Clean room, all new. Great dining options
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, very clean rooms, comfortable bed and very nice hotel. Will definitely stay here again!!!
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great service, clean rooms, comfy beds & Brittnee at breakfast bar was outstanding. Definitely a women who cares & loves her job!! Give her a raise please))
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Francia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed meeting Maria at the Bistro this morning. Very friendly and accommodating.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

LaTasha

Liked: Cleanliness, property conditions & facilities
It was very comfortable, besides the tv hanging off the wall the room was nice.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

William

Liked: Cleanliness, staff & service
Room and staff were very nice. Having to pay $5 for a coffee and $20 for a simple something to eat for breakfast was a real disappointment, especially at $140 per night. Will not stay there again.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, clean, friendly staff
Stayed 1 night in May 2025
Verified review

8/10 Good

Regina

Liked: Cleanliness, staff & service
Room was clean and staff was professional. The pool needs some TLC and very disappointed that hot tub was not open and functional.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, friendly staff, very clean
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

REBECCA

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely friendly and helpful. Room was clean and comfortable.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very pleasant and the hotel’s cleanliness was excellent
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Diamond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Clean and cozy with professional and friendly staff.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Luanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, check in was fast and efficient. Clean rooms and comfy beds.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Melanie R

Liked: Cleanliness, amenities, property conditions & facilities
Super clean
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff very friendly
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, very helpful and friendly staff, would highly recommend it.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and kid friendly. And great service.
Stayed 1 night in May 2024