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Best Western Plus Mentor-Cleveland Northeast

2.5 star property
Travelers start their day with a hearty breakfast buffet, enjoy happy hour at the on-site Skye Restaurant & Pub, and unwind by a cozy lobby fireplace.

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Photo gallery for Best Western Plus Mentor-Cleveland Northeast

Breakfast, lunch and dinner served - Best Western Plus Mentor-Cleveland Northeast (Mentor)
Business center - Best Western Plus Mentor-Cleveland Northeast (Mentor)
Breakfast, lunch and dinner served - Best Western Plus Mentor-Cleveland Northeast (Mentor)
Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Four Poster Bed) | 1 bedroom, in-room safe, desk, laptop workspace - Best Western Plus Mentor-Cleveland Northeast (Mentor)
Exterior - Best Western Plus Mentor-Cleveland Northeast (Mentor)
Located near the airport, Best Western Plus Mentor-Cleveland Northeast welcomes guests with a breakfast buffet and daily manager's reception. The lobby fireplace offers a comfortable spot to relax, while free WiFi keeps everyone connected during their stay near local attractions.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Four Poster Bed)

Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Four Poster Bed) | 1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Four Poster Bed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Non Smoking, Fireplace

Executive Room, 1 King Bed, Non Smoking, Fireplace | 1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking, Fireplace

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.8 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

2 Double Beds, Non-Smoking, Refrigerator, Wi-Fi

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Suite-1 King Bed, Non-Smoking, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Mentor, Best Western Plus Mentor-Cleveland Northeast is near the airport. Indian Museum of Lake County and Historic Kirtland are cultural highlights, and some of the area's activities can be experienced at Great Lakes Stadium 16 and Atlas Cinemas Diamond Center 16. Mentor Ice Arena and The Holden Arboretum are also worth visiting. Spend some time exploring the area's activities, including winery tours. Visit our Mentor travel guide
Map
8434 Mentor Avenue, Mentor, OH, 44060

What's nearby

  • A historic house with a red roof and a sign reading "James A. Garfield National Historic Site".
    James Garfield National Historic Site
    13 min walk - 0.7 miles
  • A city skyline with modern buildings and a waterfront.
    Huntington Bank Field
    36 min drive - 28.8 miles
  • A modern architectural building with a unique curved structure and a glass facade.
    Rock and Roll Hall of Fame
    36 min drive - 28.8 miles
  • A baseball stadium with the Indians logo on the field, surrounded by a crowd of spectators.
    Progressive Field
    38 min drive - 29.6 miles
  • Great Lakes Stadium 16
    3 min drive - 1.4 miles

Getting around

  • Cleveland Hopkins International Airport (CLE)
    38 min drive

Restaurants

  • GetGo
    3 min drive
  • Raising Cane's Chicken Fingers
    3 min drive
  • Wendy's
    3 min drive
  • McDonald's
    16 min walk
  • Starbucks
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Skye Restaurant & Pub

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (300 square feet of space)

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (42 inch wide door)
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per day, plus a deposit of USD 25 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 25 per day
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:30 AM to 8:30 PM

Frequently asked questions

Does Best Western Plus Mentor-Cleveland Northeast have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:30 AM–8:30 PM.

Is Best Western Plus Mentor-Cleveland Northeast pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 25 per day and a fee of USD 40 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus Mentor-Cleveland Northeast?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Best Western Plus Mentor-Cleveland Northeast?

Check-out is at noon.

Where is Best Western Plus Mentor-Cleveland Northeast located?

Situated near the airport, this hotel is 0.6 mi (1 km) from James Garfield National Historic Site and within 3 mi (5 km) of Great Lakes Stadium 16 and Indian Museum of Lake County. Mentor Dog Park and Mentor Ice Arena are also within 3 mi (5 km).

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Reviews

Best Western Plus Mentor-Cleveland Northeast Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 700 out of 1009 reviews
Rating 8 - Good. 192 out of 1009 reviews
Rating 6 - Okay. 71 out of 1009 reviews
Rating 4 - Poor. 28 out of 1009 reviews
Rating 2 - Terrible. 18 out of 1009 reviews

Reviews

Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, free parking, complimentary breakfast all for great value.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very courteous. Room and entire hotel was clean. Breakfast was wonderful with a great variety. Definitely recommend this hotel!
Stayed 2 nights in Jul 2026
Verified

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Staff helpful Pool needs to be cleaned and more towels
Stayed 4 nights in Jul 2026
Verified

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, I would recommend this hotel.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Jun 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, location. Breakfast was great. Quiet, and we loved the complimentary coffee.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Comfortable bed. Good location.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Cindy

Breakfast was great. Room was comfgortable. No one was at the front desk to check us in. Waited for 15 minutes for someone
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay . Great location. Friendly staff . The only way to improve would be the breakfast menu needs a vegan option like oatmeal or grits !( Not the instant variety. )
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing as always! There was a heat advisory and the AC actually took a dive but they called the power company and it was repaired quickly. Breakfast staff also amazing however I think it's time to update the food choices. Dining room was so clean and pretty. Also the two-bed rooms may want to update to queen size instead of double. Just a thought..we were comfortable overall
Stayed 4 nights in Jul 2026
Verified

10/10 Excellent

Shearwood McClelland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Parking was convenient.
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable, clean and warm. Staff was friendly and breakfast was very good. Stayed two nights, would stay here again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming and helpful. Breakfast was excellent Room very clean, and bed comfortable. Definitely would stay there again
Stayed 1 night in Mar 2026
Verified

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor of the hotel in the hallways, lobby, and even in the stairwells, is so historical and feels like a bed and breakfast. The staff is helpful and friendly, and the cleanliness was quite impressive. Breakfast in the lower level was a pleasant surprise as well with hot and cold options and a very helpful staff that were very attentive to all of the guests' needs.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lavonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome everything very clean. Nice hot water.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Wonderful, clean and quiet. Professional staff everywhere
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, breakfast was amazing and staff was pleasant! The hotel has quiet hours and I slept great!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Such a charming beautiful place
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Nice staff. Good breakfast. Decor was dated but well maintained. Only drawback is hearing the street noises as sirens/emergency was close by. Would recommend staying here.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast; clean room; convenient location; easy access.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming and intent on making our stay way above average. We’ve stayed here before and will come back again.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Sarah L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Return guest. Nice clean rooms. Staff was accommodating. Ice machine did not work and restaurant was not open for dinner as advertised. Will stay here again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Hollis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for our purposes, very clean and comfortable rooms, pretty and charming hotel.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Paul C.

Liked: Cleanliness, amenities, property conditions & facilities
We stay here every time we drive to/from Co to Ny. Clean, friendly staff and comfortable. Our dog knows it well and is happy when we are there.
Stayed 1 night in Dec 2025