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Candlewood Suites Cincinnati Northeast-Mason by IHG

Property class: 3.5

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Photo gallery for Candlewood Suites Cincinnati Northeast-Mason by IHG

A modern lobby with a kitchenette, seating area, and a reception desk. - Candlewood Suites Cincinnati Northeast-Mason by IHG (Mason)
Creator video - submitted by basedinboxwood
An indoor swimming pool with a high ceiling, clear glass panels, and lounge chairs. - Candlewood Suites Cincinnati Northeast-Mason by IHG (Mason)
A beverage kiosk with a variety of drinks and snacks, wooden cabinetry, and a sign reading "CANDLEWOOD CUPBOARD". - Candlewood Suites Cincinnati Northeast-Mason by IHG (Mason)
A modern lounge area with a flat-screen TV mounted on a wooden wall, light blue armchairs with brown accents, and a patterned rug. - Candlewood Suites Cincinnati Northeast-Mason by IHG (Mason)
Located close to Kings Island and Liberty Center, Candlewood Suites Cincinnati Northeast-Mason by IHG provides a 24-hour gym and a 24-hour business center. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a TV, and a painting on the wall.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

A hotel room with a bed, a desk, a chair, a TV, and a painting on the wall.

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Walk-in Shower)

A hotel room with a bed, a desk, a chair, a TV, and a painting on the wall.

Standard Room, 1 King Bed (Walk-in Shower)

9.4 out of 10
Exceptional
(32 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds (Bath Shower Combo)

A hotel room with a bed, a sofa, a desk, and a chair.

Standard Room, Multiple Beds (Bath Shower Combo)

8.4 out of 10
Very good
(39 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

A hotel room with a bed, a desk, a chair, a TV, and a painting on the wall.

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a sofa, a small table, a television, a desk with a chair, and a fireplace.

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 2 Double Beds, Accessible, Kitchen (Moiblity, Accessible Tub)

A hotel room with two beds, a desk with a lamp, a television, and a kitchenette.

Studio, 2 Double Beds, Accessible, Kitchen (Moiblity, Accessible Tub)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Studio Suite, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

A hotel room with two beds, a desk with a lamp, a television, and a kitchenette.

Studio Suite, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub (Communications)

A hotel room with two beds, a desk with a lamp, a television, and a kitchenette.

Standard Room, 2 Double Beds, Accessible, Bathtub (Communications)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for 2 Doubles Standard Bath Shower Combo Single Sofa Bed

A hotel room with two beds, a TV, a desk, and a kitchenette.

2 Doubles Standard Bath Shower Combo Single Sofa Bed

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

DOUBLE Accessible

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Mason, Candlewood Suites Cincinnati Northeast-Mason by IHG is in a shopping district and near theme parks. Liberty Center and Kenwood Towne Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Kings Island and Cincinnati Zoo and Botanical Garden. Sharonville Convention Center and Cincinnati Premium Outlets are two other places to visit that come recommended. Visit our Mason travel guide
Map
5070 Natorp Blvd, Mason, OH, 45040

What's nearby

  • A roller coaster at sunset with a complex steel structure against a sky with clouds.
    Kings Island
    8 min drive - 6.4 miles
  • Deerfield Towne Center
    12 min walk - 0.7 miles
  • Regal Deerfield Town Center
    14 min walk - 0.8 miles
  • Arbor Square
    2 min drive - 1.5 miles
  • Governor's Plaza
    3 min drive - 1.7 miles

Getting around

  • Cincinnati Union Terminal
    26 min drive
  • Hamilton, OH (HAO-Butler County Regional)
    27 min drive

Restaurants

  • Chick-fil-A
    5 min walk
  • McDonald's
    16 min walk
  • Dutch Bros
    18 min walk
  • Pins Mechanical Company
    6 min walk
  • Panda Express
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 4:00 AM to 1:00 PM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 5 to 25 for adults, and USD 5 to 25 for children
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Frequently asked questions

Does Candlewood Suites Cincinnati Northeast-Mason by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Candlewood Suites Cincinnati Northeast-Mason by IHG pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per accommodation, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Candlewood Suites Cincinnati Northeast-Mason by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Candlewood Suites Cincinnati Northeast-Mason by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Candlewood Suites Cincinnati Northeast-Mason by IHG located?

Situated in a shopping district, this hotel is within 9 mi (15 km) of Kings Island, Liberty Center, and Kenwood Towne Centre. Sharonville Convention Center and Cincinnati Premium Outlets are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Candlewood Suites Cincinnati Northeast-Mason by IHG Reviews

8.6

Excellent

8.8

Cleanliness

10

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 587 out of 1004 reviews
Rating 8 - Good. 219 out of 1004 reviews
Rating 6 - Okay. 100 out of 1004 reviews
Rating 4 - Poor. 49 out of 1004 reviews
Rating 2 - Terrible. 49 out of 1004 reviews

Reviews

Verified review

8/10 Good

brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this hotel, very clean and the staff is very accommodating.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room and the staff was very friendly
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Conveniently located.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood, close to stores and restaurants
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and a very nice size for a family of 4. I liked the kitchen, especially having a full sized refrigerator and a dishwasher. The beds were very comfortable, but, most of all, the room was quiet at night!! Would definitely stay there again!
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Kurtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Very accommodating staff.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very well arranged.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Byron

Liked: Staff & service
My stay was top notch. Staff very accommodating. Will stay here again when I’m in town.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Awesome room for the price
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities
Very clean room, great shower and very comfortable bed.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great service, awesome room, perfect price!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Carlos and Rachelle

Liked: Cleanliness, staff & service, amenities
Nice staff nice rooms
Stayed 4 nights in Nov 2025
Verified review

6/10 Okay

Tara

Liked: Cleanliness, staff & service
Location and staff were accommodating during stay.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Good, clean hotel.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Sophia

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff! The room was clean and comfortable.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms & staff friendly. Room temperature was great
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Eboni

Liked: Cleanliness, property conditions & facilities
Everything was amazing more than what I expected and the room rate was very reasonable.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

nicole

Liked: Cleanliness, property conditions & facilities
Great , clean and safe area.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

William

Liked: Staff & service
My room smelled moldy when I entered it. I ran the heat to attempt to remove the odor but could not. Now that I am home my clothes smell moldy as well. Staff was very helpful.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Shawntay

Liked: Cleanliness, staff & service, amenities
Great stay!!! Wonderful staff!!! Thanks Noah for your service!!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Great room and friendly employees.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff working at check in was extremely nice and helpful. Place was very well kept and clean.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, however the bathroom wasn’t. We have a uv light and the toilet bowl was still badly stained around the rims and the seat. Didn’t feel comfortable walking barefoot on the bathroom floor so we placed towels to walk on. The room itself where the bed was however was decently clean. There was a bad burnt stain on the floor and a few stains on the walls but nothing too bad. The bed however was SUPER uncomfortable, it felt like a spring on the bottom of the bed broke and made the bed sink towards the middle. We were only there for 2 nights so I didn’t want to make it a big deal and switch rooms. However there was a hot sauce stain on one of the cover sheets that we had to remove because the stain wouldn’t come off. Other than that, the front desk was super nice and accommodating when asked about late check out. Overall rating 3.5/5
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities
Room was very clean. Parking was excellent service was great kid loved the pool near everything great weekend place to stay.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 4 nights. The room was clean, the beds comfortable and the location was great for what we needed.
Stayed 4 nights in Oct 2025