Botijas Vacations

I like the hotel but they w

Simply amazing. The most beautiful house in Joyuda.

Our stay was disappointing. The room needs updating, and the shower was not working properly. The hotel also needs better overall maintenance. Several areas were visibly dirty and could benefit from a thorough cleaning and pressure washing. There was also a wedding during our stay, and the wedding guests took over the entire lobby while waiting for the ceremony to begin. The wedding area was along the route to the pool, making access uncomfortable. Hotel staff were not helping other hotel guests navigate the area, so we felt like we were interrupting the event just by trying to walk through. We ended up leaving the hotel and only returning to sleep because we did not feel comfortable enjoying the facilities. Better maintenance and planning for private events would make a significant difference in the guest experience.

Excelente localización y muy limpio

This property was ideally located near the town of Cabo Rojo and its popular sites, When we arrived, it seemed too good to be true. The place was lovely, very tidy and equipped with everything we needed. It almost felt like home away from home and we treated it as is. When we first walked in, we noticed a puddle of water near the refrigerator and immediately noticed that the water filter in the laundry area was damaged. We contacted the host/team and the water leak issue was resolved in no time demonstrating their commitment to guest satisfaction. This mishap did not disrupt our stay in any way. We are looking forward to come back as it was one of the biggest, enjoyable and most important highlight of our trip. Recommend 1000%