B&B en Belsay

“Overall, the property was clean and tidy, the staff were really friendly and helpful and the food was decent. However, one of the rooms had no working shower and despite reporting it first thing in the morning, it still wasn’t repaired when my dad returned. They did offer to move him to another room, but it was late and he just wanted to get to bed. Also, the beds were really uncomfortable and the pillows were so thin, I had to use all 4 of them. Rooms would benefit from blackout...

“First and foremost the property was clean, functional and offered value for money. The staff were friendly and helpful, although our experience of room service was let down by dirty cups being left. We found the hotel lacked character, everything about it was functional and not interesting. This extended to the breakfast, our experience of which was behind not eating supper there. This is not a criticism of the hotel, it is my view. Based on reviews I expected a little more than we got....

“Great location, with loads of parking in the area and really close to the station (handy to get to Newcastle) and the seaside. The staff was helpful when we had an issue with the check in, and was always responsive to our requests. The room was alright, even though the bed wasn't exactly comfy, and the timed fan in the bathroom wasn't ideal at night. The best thing overall was the cafe, in which we went for all the three days. Hats off! The staff was amazing, and they could accommodate our...

“Lovely room with jet bath and tv in bathroom nice chill with glass of wine , breakfast was piping hot and delicious, lovely friendly lady waiting on in dining room .”

“Great place great rooms great staff, breakfast choice also very good”