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Holiday Inn Express & Suites Alabaster by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Alabaster by IHG

A hotel room with a bed, a desk, a chair, and a view of a green landscape through the window. - Holiday Inn Express & Suites Alabaster by IHG (Alabaster)
A Holiday Inn Express & Suites building with a modern design, featuring a mix of stone and glass facade, a parking lot with several cars, and a flagpole with the American flag. - Holiday Inn Express & Suites Alabaster by IHG (Alabaster)
A conference room with a long table, green chairs, and framed artwork on the wall. - Holiday Inn Express & Suites Alabaster by IHG (Alabaster)
A coffee station with two coffee machines, a coffee press, and various coffee pods and cups. - Holiday Inn Express & Suites Alabaster by IHG (Alabaster)
A gym with various exercise equipment including treadmills, elliptical machines, and weight benches. - Holiday Inn Express & Suites Alabaster by IHG (Alabaster)
At Holiday Inn Express & Suites Alabaster by IHG, you can look forward to free continental breakfast, dry cleaning/laundry services, and a 24-hour gym. In addition to a business center, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room

A hotel room with a large bed, a desk, a chair, a small table, a lamp, and a window with a view.

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a small table, a lamp, and a window with a view.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(37 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a large bed, a desk, a chair, a small table, a lamp, and a window with a view.

Standard Room, 1 King Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(11 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window offering a view.

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(37 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window offering a view.

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

A hotel room with a bed, a desk, a television, a lamp, and a framed picture on the wall.

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

A hotel room with a large bed, a desk, a chair, a small table, a lamp, and a window with a view.

Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

A hotel room with a large bed, a desk, a chair, a small table, a lamp, and a window with a view.

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A hotel room with two beds, a desk, a chair, and a large window offering a view.

Standard Room, 2 Queen Beds, Accessible (Communications)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Mobility)

A hotel room with two beds, a desk, a chair, and a large window offering a view.

Suite, 2 Queen Beds, Accessible (Communications, Mobility)

8.8 out of 10
Excellent
(8 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Alabaster, Holiday Inn Express & Suites Alabaster by IHG is in the city center. Alabama Wildlife Center and Pelham Civic Complex are local attractions and those in the mood for shopping can visit Propst Promenade and Alabaster Promenade. Looking to enjoy an event or a game while in town? See what's happening at Oak Mountain Amphitheatre or Hoover Met Tennis Center. Visit our Alabaster travel guide
Map
1000 Balmoral Drive, Alabaster, AL, 35007

What's nearby

  • A pedestrian walkway lined with trees and plants, a metal fence, and a sign reading "Macy City Park."
    The Summit
    16 min drive - 21.4 miles
  • An aerial view of a city with a large central campus, including a prominent brick building, green spaces, and a parking area.
    University of Alabama at Birmingham
    20 min drive - 25.4 miles
  • Propst Promenade
    10 min walk - 0.5 miles
  • Alabaster Promenade
    13 min walk - 0.7 miles
  • Riverchase Galleria
    13 min drive - 17.1 miles

Getting around

  • Birmingham International Airport (BHM)
    36 min drive

Restaurants

  • Chick-fil-A
    9 min walk
  • Chipotle Mexican Grill
    3 min drive
  • Starbucks
    17 min walk
  • McDonald's
    15 min walk
  • Moe's Southwest Grill
    7 min walk

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • iPod dock
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express & Suites Alabaster by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Express & Suites Alabaster by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Alabaster by IHG?

Check-in begins at 3:00 PM.

What time is check-out at Holiday Inn Express & Suites Alabaster by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Alabaster by IHG located?

Located in the heart of Alabaster, this hotel is within 1 mi (2 km) of Propst Promenade and Alabaster Promenade. Ballantrae Golf Club and Limestone Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Alabaster by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 632 out of 981 reviews
Rating 8 - Good. 209 out of 981 reviews
Rating 6 - Okay. 78 out of 981 reviews
Rating 4 - Poor. 30 out of 981 reviews
Rating 2 - Terrible. 32 out of 981 reviews

Reviews

Verified review

8/10 Good

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its location is great
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and modern. The room was quiet, there was plenty of parking and we got a good night's rest. The breakfast the next morning was delicious. I highly recommend.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Brandon D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were friendly and welcoming; they made us feel very welcome. We will visit again but we hope that the electrical outlets to the east of the bed be repaired and that the stitch of the carpet be refreshed, it smelled of mildew.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Travis T.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,quiet and comfortable. Convenient location
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great! Very thoughtful layout of rooms.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms,great staff, good hot breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Brigette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very convenient to every need. A few more restaurants are coming so this will make a perfect place to stay. I would like an order pool but probably to hard for upkeep.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Comfortable beds. The hotel staff were extremely helpful and always available. No issues. Will stay here again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect from check in to the wonderful breakfast!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use more parking but a great location and great staff.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best breakfast buffet. Thank you for your hospitality
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, and great free breakfast bar!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Alice

Liked: Cleanliness, amenities, property conditions & facilities
The room was great! It was very clean and comfortable. The staff were so nice and helpful.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Lashunda

Liked: Cleanliness, staff & service, amenities
Yes room was very clean. The staff was super friendly.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Zach

Liked: Cleanliness, staff & service, amenities
Great stay! Much better than a neighboring hotel where lots of construction workers were staying. Good location, clean, comfortable room.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
We've stayed here many times and really like it. Staff is excellent. Beds are very comfortable.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Christie

Liked: Cleanliness, amenities, property conditions & facilities
Yes. I stay here every time I have a work event in the area. The staff was very friendly. The hotel is located in a great area.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Pam

Liked: Cleanliness, amenities, property conditions & facilities
Clean and well-appointed guest room with a very courteous staff!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Room was very clean and staff was extremely courteous.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room and bathroom.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, amenities
My stay at the Holiday Inn was absolutely enjoyable safe and clean. The breakfast for better than I expected. I would recommend this hotel. And most importantly the staff was very accommodating and pleasant.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Room clean… breakfast ok. Front desk courteous.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Trebba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room good breakfast great price
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
No problems. Clean and comfortable. Staff friendly and helpful.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a great breakfast! Beds were comfortable and room/bathroom were very clean!
Stayed 2 nights in Mar 2025