“Whilst the pictures and description might depict a 4 star hotel, the Hotel Penzance Promenade is definitely not a 4 star hotel.
It is poorly maintained and dirty with untrained staff.
On arrival we were greeted by someone who hardly spoke English and just said "sign please" and handed us a piece of paper with our details on.
We were then shown to our room door, advised of breakfast times and he left.
Our room had a broken pane of glass in one of the windows, which showed signs of being...
“Hotel was lovely and in good location. The staff were very friendly and helpful. Our room was very clean . We very much enjoyed our breakfasts and also had dinner there both nights which was delicious.”
“La ubicación es muy buena, cerca de la estación de tren y de bus. Restaurante muy muy bueno.
Las habitaciones con alfombra, olia un poco a humedo o viejo.”