“Terrible experiencia.
Se les llamó oportunamente para indicar que se llegaría un poco más tarde por las condiciones del camino y nos rechazaron, sin ninguna consideración. Nos dijeron que se cancelaria el
Cargo ya que no no
Podríamos hacer el checkin, pero en realidad después de ellos
Mismo no permitirnos llevar, si hicieron el cargo por lo que termiron cobrando noches de hotel que no se utilizaron… consideramos un simple abuso.
En contraste en el Hotel Carlton a pocas cuadras de allí nos...
“Excellent staff committed to ensuring that the Cliff Hotel is one of the best three star hotels. Consistently good over a number of visits I have made.”
“We were greeted by friendly staff, our room was great although bathroom could have been cleaned more thoroughly. Food was lovely although as a vegetarian there wasn’t much choice. We had a great nights sleep and the staff were helpful and friendly.”
“Staff were all very helpful and chatty which was nice, nice cooked breakfast at a decent price, allowed us to leave our car in their carpark after checking out , which was apprieciated, will be back next year, thank you marine lodge”