Vacations Close To Zona Rosa Shopping Mall

No housekeeping, requested towels and only had one. No shampoo. The staff was not helpful, couldn’t even answer questions.

Discolored bath tub and horrible water pressure in the shower, could have been from the old shower head.

When we checked in the staff was anything but welcoming. She then hands us our keys and gives us no direction how to find the elevators or where to go, so we wonder around until we finally find the small hallway that is tucked away that led to the elevators. Once on the elevator we noticed there were secure floors on 3-9, but we were placed on the 2nd floor. The 2nd floor hallway smelled of cigarette smoke. When inside the room it just smelled stagnant, but not necessarily like smoke. There were liquid splashes on the carpeted baseboards, a cream colored substance on the side of a chair, dust balls along the edges of the carpet, and the shower grout was dirtier than the bathroom grout. Disgusting!!! Since we were on the 2nd floor we did not have a good view, just of the front parking lot. When we did look outside there was a bunch of painting supplies (paint buckets, tarps, etc.) stored on the balcony outside of our window. To recap, torn carpet, random fluids and substances on carpet and chair, dirty and dusty, and add on the awful view.

Wonderful place to stay! It was better than what I was expecting and everyone was very pleasant. Thank you!