Zapotal Vacations

The rooms were moldy, and out dated. We had to switch rooms twice because of the mold in one room was unbearable especially since out children are asthmatic. The next room's AC didn't cool as much. The bathrooms had hard water everywhere. My room got cleaned probably one time since I've been there and I stayed 10 days with my family. There was limit english speakers or translators. At first they had mo signs to let you know what food you were eating until we complained then they out signs. At dinner the lines for the buffet were ridiculously long. The entertainment seemed like it was nice but how would I know it was all in Spanish. I will say thought the outdoor was gorgeous. The beach, the pools, the trees and even wildlife, although the iguanas would deficate everywhere but thats nature for you. It honestly just needs some more improvement staff wise as well i saw the same staff like everywhere, they did everything. From entertainment to serving to cooking. Also the swim up pool bar needed more staff. Alot of traffic goes there and theyre would be only 2 people there. Sweating like crazy. They needed more fans and AC in certain spots. The steakhouse in my opinion was the only good restaurant on the property. And they didn't seem to have much meal options for non meat eaters or non pork eaters. They didn't even know what was in the hotdogs which is tough for picky eaters who don't eat pork. This place has potential if they put a little more into it.

Outstanding place! Was beautiful and we were kept company by Bianca the cat