Vacations Close To White Water Canyon

Staff was great, room was a bit smaller than expected but worked well for my family of 3. There was a hot water issue but fixed right away and one day we were left with no towels but again immediately corrected when we asked, brought up within 5 mins. I could see dust around the closet edges but the bed was always made and sheets clean. Also one of the elevators was broken which made a bit of longer wait at times. Great location to walk to seaport, midway little Italy or the convention center with a lot of restaurants. It was great to have parking available as well and not have to worry about that being downtown.

Awesome

Not super clean. Needs updating. It was ok.

Not a bad stay at this hotel, it was okay. I chalk it up to a solid 3 star hotel stay.

Decent. Bums everywhere outside the hotel, valet doesn’t help with bags. No accommodations for early check in or late checkout options, staff was indifferent and didn’t bother to try even though I mentioned I was willing to pay extra. Overall, it was ok but at the price point there are better options in gaslamp.

The facilities are nice and very clean. Marina views beautiful and nice big balconies. They work on a skeleton staff so for the cost of the hotel you don’t get much in terms of services. We ordered the champagne to be in our room at arrival and it wasn’t :( so we went to the pool bar and when we came back to the room the champagne was there but it wasn’t even in an ice bucket and there were 2 glasses when our res was for 3 adults in our room One of us arrived 30 minutes before check in and the front desk would not allow her to go to the pool bar to wait for us! At check in I felt like we were given more a set of rules than like a valued and welcomed guest. I had told the hotel that we were there to celebrate birthdays but more Importantly that we were there with friend whose husband had died a few weeks prior- I only mentioned this because the hotel asked what the reason for our stay was. I had planned to stay again in October when we return for my friends husbands celebration of life at the Portuguese hall but this hotel was just not worth the cost