Vacations Close To West Coast Customs

😭

Short Stories is always my go to hotel while visiting Los Angeles. I find it fairly central (between Beverly Hills and Downtown LA) to shopping, restaurants, and grocery stores like Trader Joe's and Whole Foods. The hotel sits on a busy street, but you wouldn't know based on the courtyard that gives the hotel a tranquil feel.

It was convenient for the trip. I expected more for the price but I guess that's California's escalated prices. Staff were friendly & helpful.

We were checked in by Cristina at front desk and our whole interaction with her was both rude and condescending on her part. When we finally got up to our room, there was a pair of previous guests dirty socks on the carpet. We were never told that the restaurant in lobby would close at 10am for breakfast when we checked in, with that being said-we were turned away for breakfast at 9:50 and room service was also closed at 10am for ordering breakfast. Very disappointing as we were checking out and spent the morning packing up and getting ready for our departure. The pool was also not clean and had floating debris in it. We had stayed here 2 times prior when visiting Universal Studios but this visit by far was the most disappointing experience and has changed my mind of ever staying here in the future.