Chalets en Welland

“Bed was lovely and comfortable. Room was very nice. Struggling to get in and out of the shower. Staff on the whole were lovely but felt there was an atmosphere of discontentment amongst staff. Food expensive with service charge added without giving us the opportunity to say no. Rats running around the skip outside. Needs a general paint job outside. Leaving on a positive the breakfast was lovely.”

“Beautiful hall and surroundings. Dinner was excellent. My room was spacious and clean. The staff make this place amazing, they are all so lovely. Solveiga stood out the most, I was lucky enough to have her check me in and out and she is honestly the most wonderful person. I hope she gets the credit she deserves.”

“Es el mejor hotel en el que nos hemos quedado hasta ahora. Muy cómodo y el personal muy amable. Las instalaciones excelentes si lo que quieres es relajarte. Piscina, sauna, hidromasaje, spa, bar, restaurante, etc.. todo muy confortable. Muchas gracias 😀”

“We stayed for one night in the four poster room (which is very grand). The house is beautiful, staff are helpful and dinner was excellent.”

“No complaints at all about the property it was spotless and in a perfect location. Parking was secure and well organised. Our only compliant is that we checked out over a week ago and have still not received a refund of the deposit by bank transfer as promised even though we were informed it was being paid. We stay in a lot of holiday lets with refundable deposits and have never had to use a bank transfer system before. Using a credit card guarantee is in our view far better as bank transfers...

“The room was ok, but very hot ane stuffy. There was a fan, but it didn't work very well at all. The bed was comfortable and the shower was great, the walls dirty with scuff marks.”