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Cheltenham Chase Hotel & Spa

4.0 star property
Eco-certified hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Cheltenham Chase Hotel & Spa

Indoor pool, outdoor pool
Terrace/patio
Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Front of property
Reception
Delta Hotels by Marriott Cheltenham Chase provides a peaceful getaway near University of Gloucestershire. Guests can book rejuvenating spa treatments, join yoga classes, work out at the fitness center, and enjoy well-prepared meals at the on-site Hardy Restaurant.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Spa
  • Air conditioning
Pool

Spa

The on-site spa has 4 treatment rooms including couples treatment rooms. The hotel's spa offers deep-tissue massages, hot stone massages, sports massages, and Swedish massages. Types of treatments available include aromatherapy, Ayurvedic treatments, body wraps, and facials. Other on-site facilities include a hot tub.

Spa treatment
Pool

Room options

Check availability for these dates

Tonight

Sep 12 - Sep 13
Check availability for tonight Sep 12 - Sep 13

Tomorrow

Sep 13 - Sep 14
Check availability for tomorrow Sep 13 - Sep 14
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Superior King Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Accessible Twin Room

Classic Accessible Twin Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Accessible Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Family Room

Classic Family Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room

Classic King Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic King Room

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
LCD TV
Hypo-allergenic bedding
Sofa bed - double
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Accessible King Room

Classic Accessible King Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Accessible King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Shurdington Road, Brockworth, Cheltenham, England, GL3 4PB

What's nearby

  • University of Gloucestershire - 8 min drive - 5.0 miles
  • Gloucester Quays - 10 min drive - 6.5 miles
  • The Promenade - 10 min drive - 6.0 miles
  • Gloucester Docks - 10 min drive - 6.3 miles
  • Cheltenham Racecourse - 13 min drive - 8.8 miles

Getting around

  • Gloucester Station - 14 min drive

Restaurants

  • ‪Toby Carvery - ‬3 min walk
  • ‪The Ridge & Furrow - ‬8 min drive
  • ‪Tenpin Gloucester - ‬4 min drive
  • ‪The Old Elm Inn - ‬5 min drive
  • ‪Costa Coffee - ‬4 min drive

About this property

Cheltenham Chase Hotel & Spa

Eco-certified hotel near University of Gloucestershire
Located close to Cheltenham General Hospital and Kingsholm Stadium, Cheltenham Chase Hotel & Spa provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a Swedish massage, a facial, or Ayurvedic treatments at the onsite spa. Be sure to enjoy a meal at Hardy Restaurant, the on-site restaurant. Fitness classes and yoga classes are offered at the gym; Cheltenham Chase Hotel & Spa also has a bar, a business center, and a hot tub. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and express check-out
  • Luggage storage, 10 meeting rooms, and concierge services
  • Guest reviews say great things the breakfast, helpful staff, and first-rate property condition
Room features
All 122 rooms boast comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean, spacious rooms at the property.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 40-inch LCD TVs with satellite channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hardy Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 3,272 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.00 per person
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
Guests under 14 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chase Hotel Cheltenham
Cheltenham Chase
Cheltenham Chase Hotel
Cheltenham Chase Hotel QHotels
Cheltenham Chase Hotel QHotels Gloucester
Cheltenham Chase QHotels
Cheltenham Chase QHotels Gloucester
Cheltenham Chase Hotel Gloucester
Cheltenham Chase Gloucester
The Cheltenham Chase Hotel QHotels

Frequently asked questions

Does Cheltenham Chase Hotel & Spa have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Cheltenham Chase Hotel & Spa pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of GBP 25 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Cheltenham Chase Hotel & Spa?

Self parking is free at this property.

What time is check-in at Cheltenham Chase Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Cheltenham Chase Hotel & Spa?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Cheltenham Chase Hotel & Spa located?

Situated in the business district, this spa hotel is within 6 mi (10 km) of University of Gloucestershire, Cheltenham General Hospital, and The Promenade. Kingsholm Stadium and Gloucester Cathedral are also within 6 mi (10 km).

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Reviews

Cheltenham Chase Hotel & Spa Reviews

8.2

Very Good

8.6

Cleanliness

8.4

Location

8.4

Staff & service

8.2

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 455 out of 1007 reviews
Rating 8 - Good. 313 out of 1007 reviews
Rating 6 - Okay. 136 out of 1007 reviews
Rating 4 - Poor. 60 out of 1007 reviews
Rating 2 - Terrible. 43 out of 1007 reviews

Reviews

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a great pool and jacuzzi and a decent breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was excellent stay room good size and comfortable. Alex at breakfast was brilliant
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible and plenty of free parking, fantastic facilities including lovely pool and spa, comfy kingsize bed and spacious spotless rooms, very good value!! Breakfast add-on is quite steep and check-in process was a bit transactional but second receptionist was very polite, friendly and keep to help.
Stayed 1 night in Sep 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break.

Stay very pleasant,nice staff, good location and good facilities.
Stayed 2 nights in May 2025

4/10 Poor

ibrahim

Disliked: Staff & service
Good Hotel, Location. Spacious Rooms Terrible service, room was never cleaned for my 3 nights, despite leaving make my room card, along with informing reception twice, and also a cleaner on my floor, Hairdryer was not working, unable to get another one during the night.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is safe and quiet and the amenities are convenient and comfortable.... Breakfast is sumptuous... Will visit again
Stayed 3 nights in May 2025

6/10 Okay

S

Average.
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Excellent

Excellent with very friendly & helpful staff
Stayed 1 night in May 2025

6/10 Okay

Shrikant

Good hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. The only suggestion is that the add more staff for area events to assist with the influx of people.
Stayed 1 night in May 2025

8/10 Good

Deborah

Liked: Cleanliness, property conditions & facilities
Good pool and clean rooms. Corners and edges of restaurant floor in dire need of cleaning - loads of fluff and crumbs around our feet at every meal.
Stayed 3 nights in Jun 2025

6/10 Okay

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is fine for a short stay, the breakfast was poor, limited options, some food and drink ran out early. Coffee machine broken and long waits to get a drink. Hot food was dry and over held. Otherwise it’s fine for what it is. Long wait to check in and out and people complaining about mis charges to their room bill, this was not a problem for us on this stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Jaidev

Liked: Cleanliness, amenities, property conditions & facilities
Nice with air cons and comfy n beds, horrible pillows however
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyable stay at this hotel.
Stayed 2 nights in Feb 2025

6/10 Okay

Antonia

Liked: Cleanliness, property conditions & facilities
Hotel was
Stayed 2 nights in Mar 2025

10/10 Excellent

Bellina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe and parking. Some of the staff very nice and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, stayed numerous times
Stayed 1 night in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place! Clean, nice staff.
Stayed 4 nights in Jan 2025

8/10 Good

John

Overall ok: but the room (146) is not what is pictured on the website. It had very tired old earl 2000s furniture which was damaged and very knocked around. Otherwise overall a very nice hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific hotel. Not too big, not too small.

Lovely welcome by friendly receptionist. Clean hotel room, comfortable bed. Fridge in room. All the mod cons. Great base for exploring area. Stunning heated swimming pool & jacuzzi. Cheerful, hardworking staff in restaurant. Breakfast, lots of choice, delicious. Had one dinner & must say, it was also delicious. Greeted by cleaning staff, who still made time to greet, even though hotel was super busy.
Stayed 2 nights in May 2025

8/10 Good

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities
the property is okay, but it just so happened that there was a major road closure around 3 miles from the hotel. This gave us the run-around delays and un-updated car GPS taking us back to the same spot where the road was closed (for at least 1 year) . Thus, this road closure made our driving experience to the hotel, not a great one, to say the least.
Stayed 1 night in May 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort

Good

Good stay Nice friendly staff Lovely breakfast
Stayed 1 night in Aug 2024

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