1/5 Terrible
James
12 Oct 2019
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible and not really 4 star
Stayed 2 nights in Oct 2019
Best Western Smart Hotel
Photo gallery
Overview of Best Western Smart Hotel
Best Western Smart Hotel
3.7/5 Good
Guests rated this property 3.9/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Pet friendly
- Air conditioning
- Spa
Cleaning and safety practices
- Cleaned with disinfectant
- Social distancing
- Sheets and towels washed at 60°C
Explore the area
- Liechtenstein Castle10 min drive
- Laxenburg Schlosspark11 min drive
- Schoenbrunn Palace22 min drive
- Vienna (VIE-Vienna Intl.)23 min drive
Choose dates to view prices
About this area
Voesendorf
Near a train station, Best Western Smart Hotel is in an area with good shopping. Belvedere and Vienna State Opera are cultural highlights, and some of the area's notable landmarks include Schoenbrunn Palace and Hofburg Imperial Palace. Looking to enjoy an event or a game while in town? See what's going on at Wiener Stadthalle.
View in a map
What's nearby
- Liechtenstein Castle - 10 min drive
- Laxenburg Schlosspark - 11 min drive
- Belvedere - 21 min drive
- Schoenbrunn Palace - 22 min drive
- Schoenbrunn Zoo - 23 min drive
Getting around
- Siebenhirten U-Bahn - 4 min drive
- Vienna Vosendorf SCS Station - 6 min walk
- Vienna International Airport (VIE) - 23 min drive
Restaurants
- Smart Restaurant – Restaurant offering local cuisine. Serves breakfast, lunch, and dinner.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and Ecolab (3rd party expert - Global)
Social distancing
Cashless transactions are available for all charges at the property
Social distancing measures in place
Safety measures
Masks are required at the property
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free uncovered self parking on site
- Free RV/bus/truck parking on site
- Limited onsite parking
- Electric car charging station on site
- Wheelchair-accessible parking available
- 24-hour roundtrip airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:00 AM on weekends: EUR 14 per person
- 1 restaurant
- 1 bar
- Room service available
Things to do
- Fitness center
- Sauna
- Seasonal outdoor pool
Family friendly
- Seasonal outdoor pool
Conveniences
- Elevator
- Front-desk safe
- Vending machine
Guest services
- 24-hour front desk
- Daily housekeeping
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- English
- French
- German
- Italian
- Polish
- Serbian
Business services
- Business center
- Meeting rooms - 7
Outdoors
- Garden
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible business center
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
Bathroom
- Hair dryer
- Shampoo
- Soap
- Toilet paper
- Towels
Entertainment
- Cable/satellite channels
Food and drink
- Coffee/tea maker
More
- Connecting rooms available
- Desk
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Phone
- Safe
Similar properties
See similar properties
Policies
Check-in
Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 15 per pet, per day
Dogs and cats welcome
1 per room (up to 44 lbs)
Pets cannot be left unattended
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 1.60 per person, per night
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: EUR 14 per person (approximately)
- Airport shuttle fee: EUR 45 per vehicle (one way)
- Pet fee: EUR 15 per pet, per day
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 10:00 PM
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Property is also known as
Ramada South Vienna
Best Western Smart Hotel Hotel
Ramada Vienna South Hotel Voesendorf
Ramada Vienna South Voesendorf
Ramada Vienna South Hotel
Ramada Vienna South Austria/Voesendorf
Best Western Smart Hotel Voesendorf
Best Western Smart Hotel Hotel Voesendorf
Frequently asked questions
3.7
Good
3.9/5
Cleanliness
3.7/5
Staff & service
3.2/5
Amenities
3.6/5
Property conditions & facilities
5/5 Excellent
Tais
19 Sep 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
3/5 Okay
Mona
15 Jun 2019
Disliked: Staff & service, room comfort
Talal
Stayed 2 nights in Jun 2019
1/5 Terrible
Verified traveler
15 May 2019
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
4/5 Good
Verified traveler
11 May 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stop Over Hotel
Stayed 1 night in May 2019