Vacations Close To Virginia Port Authority

Great stay

Love the apt feeling to the room

Balcony was good. Locations along the boardwalk and distance to the beach was great. Room was decent enough. Bed left a lot to be desired

The place was exactly as described. The staff was friendly. We were able to use the Spa services and the restaurant was amazing.

Very old rooms no hot water , no TV , nothing

Everyone was very friendly, great experience

Dear Hotel Management/Customer Service, I am writing to provide feedback regarding my recent stay at The Cape hotel in Virginia Beach, where we occupied Unit 201. While we expected high rates for July, the condition of the unit did not justify the cost. First, I want to commend your exceptional staff. Vicki, Laurie, and a tall, blonde colleague whose name I did not catch provided outstanding service. They were genuinely outgoing and highly attentive. Thanks to Vicki's prompt assistance, a technical issue with our television was resolved. The hospitality of your team and the excellent location both merit a five-star rating. However, I have serious concerns regarding the cleanliness and maintenance of the accommodations: - Cleanliness: Upon arrival, we found a used cotton swab behind the bed that remained on the carpet throughout our stay. The bathroom floor was dirty, the shower head contained mold, and the tubs, sinks, and carpets required deep cleaning and sanitization. Microwave was dirty and old. Refrigerator worked well . - Maintenance: Brown water briefly came out of the kitchen sink, the electrical outlets were non-functional and unable to charge our devices, and the property overall appears outdated. While I greatly appreciated the staff and location, the low standards of cleanliness and maintenance would prevent me from staying at your property again. I hope this feedback helps you make the necessary improvements. Sincerely, C. P. Fleming

It was a nice place to stay, but the continental breakfast was terrible. The only thing they had available was eggs. No bacon, no sausage other than that. The trip was pleasant.