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Quality Inn & Suites Olde Town

Property class: 2.5

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Photo gallery for Quality Inn & Suites Olde Town

A restaurant with a bar area, seating, and a view of the outdoors. - Quality Inn & Suites Olde Town (Portsmouth)
A hotel room with a sofa, a TV, a dresser, and a mirror. - Quality Inn & Suites Olde Town (Portsmouth)
A reception area with a wooden reception desk, a clock, and a green carpet with the hotel logo. - Quality Inn & Suites Olde Town (Portsmouth)
A hotel room with a bed, a desk with a TV, a chair, a lamp, and a wardrobe. - Quality Inn & Suites Olde Town (Portsmouth)
A lobby with a blue sofa, matching armchairs, and a patterned rug. - Quality Inn & Suites Olde Town (Portsmouth)
Close to Waterside District, Quality Inn & Suites Olde Town provides a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym. In addition to a business center, guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Non-Smoking Double Room-Two Full Size Beds

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Standard Non-Smoking Double Room-Two Full Size Beds

  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking

A hotel room with a bed, a desk, a television, and a kitchenette.

1 King Bed, Nonsmoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking, Accessible

A hotel room with a bed, bedside tables, a lamp, a door, and a kitchenette.

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Double Beds, Nonsmoking

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

2 Double Beds, Nonsmoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Studio Non-Smoking King Suite-King Size Bed

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, and a large mirror on the wall.

Studio Non-Smoking King Suite-King Size Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Non-Smoking King Room-King Size Bed

A hotel room with a large bed, two bedside tables, a desk, and a chair.

Standard Non-Smoking King Room-King Size Bed

7.6 out of 10
Good
(41 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

A hotel room with a bed, a desk with a TV, a chair, a lamp, and a wardrobe.

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables, a desk, and a chair.

Room, 1 King Bed, Accessible, Non Smoking

  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

A hotel room with a large bed, two bedside tables, a desk, and a chair.

Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Efficiency Non-Smoking King Suite-King Size Bed

A hotel room with a large bed, a desk with a TV, a chair, a sofa, and a kitchenette.

Efficiency Non-Smoking King Suite-King Size Bed

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Portsmouth, Quality Inn & Suites Olde Town is in the city center. Waterside District and Greenbrier Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chesapeake Bay. Check out an event or a game at Veterans United Home Loans Amphitheater at Virginia Beach, and consider making time for Norfolk Botanical Garden, a top attraction not to be missed. Visit our Portsmouth travel guide
Map
347 Effingham St, Portsmouth, VA, 23704

What's nearby

  • A theater with neon signs and a brick facade.
    Commodore Theatre
    9 min walk - 0.5 miles
  • A large glass-enclosed exhibit with a colorful hot air balloon, a red metal play structure, and a blue table with scientific equipment.
    Children's Museum of Virginia
    11 min walk - 0.6 miles
  • A model of the CSS Virginia, 1862, a Confederate ironclad warship, displayed on a wooden stand with a plaque.
    Portsmouth Naval Shipyard Museum
    12 min walk - 0.7 miles
  • A waterfront restaurant with outdoor seating and a view of the marina.
    Waterside District
    7 min drive - 2.6 miles
  • A white boat named Victory Ruler docked at a pier with a park and benches nearby.
    Town Point Park
    8 min drive - 2.8 miles

Getting around

  • Civic Plaza Station
    5 min drive
  • Norfolk Station
    11 min drive
  • Newport News - Williamsburg Intl. Airport (PHF)
    40 min drive

Restaurants

  • McDonald's
    4 min walk
  • Subway
    9 min walk
  • Church's Chicken
    3 min walk
  • Waterside Marina
    7 min drive
  • Five Boroughs Restaurant
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Frequently asked questions

Is Quality Inn & Suites Olde Town pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites Olde Town?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Quality Inn & Suites Olde Town?

Check-out is at 11 AM.

Where is Quality Inn & Suites Olde Town located?

Located in the heart of Portsmouth, this hotel is within a 15-minute walk of Portsmouth Art and Cultural Center, Tidewater Yacht Marina, and Children's Museum of Virginia. Portsmouth Naval Shipyard Museum and United States Lightship Portsmouth are also within 1 mi (2 km). MacArthur Square Station is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn & Suites Olde Town Reviews

7.4

Good

7.4

Cleanliness

9.0

Location

8.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 383 out of 1004 reviews
Rating 8 - Good. 257 out of 1004 reviews
Rating 6 - Okay. 151 out of 1004 reviews
Rating 4 - Poor. 104 out of 1004 reviews
Rating 2 - Terrible. 109 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful and nice
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property for price. Location was excellent.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Motel was clean and front desk person was very nice and knowledgeable. It was beside a Starbucks, which was an added bonus
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing
Stayed 4 nights in May 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to have a full kitchen in the room. The room was good. Floor in the kitchen needed to be cleaned better. Breakfast was nice- shame the kitchen ran out of the waffle batter though. Courteous staff. Met our needs as a property.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and the breakfast was great. Miss hady at the breakfast area was the sweetest lady.
Stayed 2 nights in May 2026
Verified review

8/10 Good

olive

Liked: Cleanliness, property conditions & facilities
I really didn’t interact with the staff I came in late and just stayed one night. Room was clean bathroom could do with a new toilet seat. Plenty of parking
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean for my allergies. Quite impressed with breakfast choices. Staff were very kind.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Angelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean. The contential breakfast didn't offer nothin but coffee and cereal, it was sorry, no orange juice, no bagels or nothing 😲
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and orderly. I liked the fact that it has a freezer and microwave and a coffee machine with coffee in the room. Checking in is fast and easy. I am also happy to have always was able to fill a vacant special needs parking space. The food area is veery clean and the choices are great.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was an excellent choice for our short stay prior to going on a cruise. The location was walkable to restaurants and convenience stores. It was in a safe location, which is very important to me.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Loretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like that the pool was not open My largest complaint was that I put some letters in the mailbox and they set there for 2 days. I finally got them back and took to post office myself. The desk staff didn't seem to care about this situation at all. Other than this the staff were very friendly and m helpful. The room was clean and comfortable. I would stay there again
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Vikki

Liked: Cleanliness, amenities, property conditions & facilities
Clean spotless room Amenities Great staff
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Damani

Liked: Cleanliness
Did not know about Hot Tub , Breakfast was enjoyable!!!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

zach

Liked: Cleanliness, staff & service, amenities
Clean rooms, fluffy beds, smells great, staff respectful and kind
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Vance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and well maintained. The staff were nice and the breakfast was nice. It was very quiet.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Toi

Liked: Cleanliness, staff & service, amenities
Room was clean and comfy I LOVED IT
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Leona

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is very out dated and could use renovations. It was very humid, so maybe some dehumidifiers. The staff was nice. The breakfast was a joke. Some frozen biscuits to place in the microwave and some muffins and bananas. I think most people stay here because it is affordable in comparison to other hotels in the area. You get what you pay for.
Stayed 1 night in May 2026
Verified review

8/10 Good

Charles B

Liked: Cleanliness, staff & service
Hotel was located in what felt to be a safe area of town. The room was clean. The shower water pressure was weak thus and unsatisfying shower in the morning. I'd rate this hotel as satisfactory and would stay here again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

senaida

The room was clean and the staff was very friendly. It was near lots of fast food restaurants. 30 minutes away from the airport.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
nice room. good location.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities
If you looking for cheap and super clean this is your hotel right here I’m very pleased with everything the customer service it’s super clean smell so good I really like it
Stayed 3 nights in Jan 2026