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The Richmond Hotel

2.0 star property
Hotel in Torquay with free breakfast and a 24-hour front desk

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Photo gallery for The Richmond Hotel

Beach
View from property
Miscellaneous
Exterior
Lobby
The Richmond Hotel, in Torquay City Centre, offers a genuine welcome. Multilingual staff provide attentive service at the 24-hour front desk, and free WiFi in public areas keeps guests connected. Previous visitors value the helpful around-the-clock assistance.

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Parking available
  • Breakfast included
  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Double Room, Ensuite, Sea View

Deluxe Double Room, Ensuite, Sea View | 1 bedroom

Deluxe Double Room, Ensuite, Sea View

Highlights

Heating
Separate bedroom
Fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Coffee/tea maker
  • 15 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Comfort Double Room, Ensuite

Comfort Double Room, Ensuite | 1 bedroom

Comfort Double Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Coffee/tea maker
Digital channels
Iron/ironing board
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room, Ensuite, Sea View

View from property

Superior Triple Room, Ensuite, Sea View

Highlights

Heating
Separate bedroom
Fan
Blackout drapes/curtains
Hair dryer
Electric kettle
Coffee/tea maker
Digital channels
  • 18 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Standard Triple Room, Ensuite

Standard Triple Room, Ensuite | 1 bedroom

Standard Triple Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Digital channels
Desk
Wardrobe or closet
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Single Room, Ensuite

Single Room, Ensuite | 1 bedroom

Single Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Digital channels
Desk
Wardrobe or closet
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Quadruple Room, Ensuite

Standard Quadruple Room, Ensuite | 1 bedroom

Standard Quadruple Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Digital channels
Desk
Wardrobe or closet
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Queen Bed

View all photos for Deluxe Suite, Accessible

Deluxe Suite, Accessible | 1 bedroom

Deluxe Suite, Accessible

Highlights

Separate sitting area
Heating
Separate bedroom
Electric kettle
Desk
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Economy Double Room, Ensuite

1 bedroom

Economy Double Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Digital channels
Iron/ironing board
Desk
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room, Ensuite, Sea View

View from property

Quadruple Room, Ensuite, Sea View

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Coffee/tea maker
Digital channels
  • 18 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Comfort Twin Room, Ensuite

Comfort Twin Room, Ensuite | 1 bedroom

Comfort Twin Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Digital channels
Iron/ironing board
Desk
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
27 Croft Road, Torquay, England, TQ2 5UD

What's nearby

  • Torre Abbey Sands - 3 min walk - 0.2 miles
  • Princess Theatre - 6 min walk - 0.4 miles
  • Torre Abbey - 8 min walk - 0.4 miles
  • Meadfoot Beach - 3 min drive - 1.3 miles
  • Babbacombe Beach - 4 min drive - 1.7 miles

Getting around

  • Torquay Station - 14 min walk
  • Exeter (EXT-Exeter Intl.) - 43 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪TQ Beerworks - ‬5 min walk
  • ‪Brody's Breakfast Bistro - ‬6 min walk
  • ‪Subway - ‬6 min walk
  • ‪Appleby's (Heritage Hotel) - ‬2 min walk

About this property

The Richmond Hotel

Hotel located in Torquay City Centre
The Richmond Hotel provides free continental breakfast and more. Stay connected with free WiFi in public areas.
Other perks at this hotel include:
  • Self parking (surcharge), multilingual staff, and smoke-free premises
  • A 24-hour front desk

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Exterior

Bonair Hotel

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  • Parking available
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Bonair Hotel

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • No elevator

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Richmond Hotel Torquay
Richmond Torquay
The Richmond Hotel Hotel
The Richmond Hotel Torquay
The Richmond Hotel Hotel Torquay

Frequently asked questions

Is The Richmond Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Richmond Hotel?

Self parking is available for GBP 10 per night. Limited spots are available.

What time is check-in at The Richmond Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at The Richmond Hotel?

Check-out is at 10:00 AM.

Where is The Richmond Hotel located?

Located in Torquay City Centre, this hotel is within a 10-minute walk of Riviera International Conference Centre, Torquay Marina, and Princess Theatre. Torre Abbey Sands and Torre Abbey are also within 15 minutes. Torquay Station is 14 minutes by foot and Torre Station is 16 minutes.

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The Richmond Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 61 out of 293 reviews
Rating 8 - Good. 92 out of 293 reviews
Rating 6 - Okay. 48 out of 293 reviews
Rating 4 - Poor. 39 out of 293 reviews
Rating 2 - Terrible. 53 out of 293 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

5.0/10

Amenities

5.8/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, amenities
The staff was excellent very friendy and keen to help Would like to see this hotel offering breakfast an maybe an evening bar as the views are stunning
Stayed 2 nights in Aug 2025

6/10 Okay

Sam

Disliked: Cleanliness
Hotel was basic and tidy and reasonably priced. However, it is in need of modernisation and the cleanliness could be better. For example, I had to clean the light switch after entering the room. They have also just opened the swimming pool which is a bonus and a basic breakfast is included.
Stayed 2 nights in Aug 2025

8/10 Good

Chandan

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly
Stayed 1 night in May 2025

6/10 Okay

Nick

Liked: Staff & service
Great staff really helpful. However hotel is a bit shabby. No food or drink available . Shower a bit temperamental.
Stayed 3 nights in Aug 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ignore the bad reviews. This is the second year running I’ve came here with my children. The hotel is clean and the staff are really polite and helpful it’s cheaper than the other hotels in the area as it’s being refurbished the rooms are decent and lovely views if you get a sea room.
Stayed 3 nights in Aug 2025

4/10 Poor

Heather

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only nice thing was the view from the room window. Didnt get any sleep due to noisey residents partying until atleast 4am. Hotel desperately needing refurbishing depressive downstairs reception and dining areas. Website very misleading with facilities as there was no bar and no parking This hotel should be closed down as definitely not fit for purpose
Stayed 2 nights in Aug 2025

4/10 Poor

Alan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cheap as chips, which is why I booked it. But the room was dingy. Lots of areas badly in need of maintenance and the icing on the cake was a badly chipped mug provided to make coffee.
Chipped cup in room for tea and coffee
View from the room
Damaged leaky bath
Stayed 1 night in Jul 2025

4/10 Poor

Richard

Charges for parking outragous
Stayed 4 nights in Jul 2025

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
We took one look and walked away didn’t stay ! Just didn’t like the hotel or the vibe of it . Very run down
Stayed 1 night in Jun 2025

4/10 Poor

Donna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to this hotel before it was lovely new owners now arrived was told I needed photo ID if I didn’t have it I had to pay £100 deposit they charge you £10 for parking you can park out on the road for free plenty of space my bathroom has mould door not painted properly Toilet roll hanging off wall curtains with filthy sideboard was stained and scratched up. Need a good clean and new furniture. Must say bedding was very clean comfortable bed had a beautiful view from balcony. As long as you know, it’s a budget hotel you’ll be okay don’t expect the Ritz.
Stayed 1 night in Jul 2025

4/10 Poor

Ronald

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Love the rustic and vintage style, and staff were pretty nice but IT REAAALLY needs renovation. Not satisfied with their breakfast 😆 and hell expensive. No lift. Shower on the 3rd flr was just us flowing like my pee 😆 (not joking). No free parking which is £5 per night. They have pool w/o warmer and cost £10 (I forgot if it's family already or per person , or per swim. Breakfast was just croissants, coffee & tea, and 2 kinds of fruit drinks-that was JUST it. No protein or salads, none. So yeah.. pretty needs good management. It was a lovely sight, and the room given to us has a balcony with a pretty overlooking sea site. 😍
Stayed 2 nights in Aug 2025

2/10 Terrible

Mandy

Disliked: Cleanliness, amenities, property conditions & facilities
Im sure this place is nothing more than a drug den, no body on reception, police presence, dirty shabby looking building
Stayed 1 night in May 2025

2/10 Terrible

Drilon

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed was understatement No water Then no hot water Rooms were awful curtains didn’t fit window Was worse than a hostel
Stayed 1 night in Jun 2025

2/10 Terrible

Madhan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They can improve but need to be honest

no information on refurbishment work about the property
Stayed 1 night in May 2025

2/10 Terrible

Trevor

Disliked: Staff & service
I booked a room for a one night stay on Torquay, as i was travelling from Reading to pick my partner up in Paignton. I was going to leave about 7, after work, to get there for approx 11pm. I rang and made sure i could get in. i was told that if i got there after 10pm, i would be charged an additional £15 late check in fee. I have never heard that before in my life. Suffice to say, i didn't use the room and travelled down in the morning. maybe these things exist, but i've never heard anything so stupid in all my hotel staying days.
Stayed 1 night in Jul 2025

2/10 Terrible

Mary

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No cold water for the whole of the 7 days had to buy bottled water to have wash lift never worked for the whole of the stay room not cleaned at all for 7days towels not changed for the whole of the stay bin not emptied for the whole of the stay tea tray not filled up just absolutely disgusting the only thing that was good was the view if I could of found some were else to stay I would have left on day 2
Stayed 7 nights in Jun 2025

2/10 Terrible

Penny

Disliked: Cleanliness, amenities, property conditions & facilities
Awful! No running cold water in room, couldn't flush toilet, kettle was disgusting so couldn't use, no cups,no soap. Poor cleanliness. TV okay, bed comfy, clean bedding and towels. Parking advertised but be warned there is a £10 charge per night which I found out on arrival and didn't see mentioned on website.
Stayed 1 night in Jun 2025

4/10 Poor

Katarzyna

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is very old, there is renovation going inside so its mess and dirt everywhere. Think they should close it for now. Room was ok to sleep- nothing else. Kettle and 2 cups provided- no tea coffee etc. Its also not clearly stated but they charge £10 extra for parking per night which is quite expensive. We won't be back anytime soon.
Stayed 1 night in May 2025

2/10 Terrible

Lucy

Disliked: Staff & service, property conditions & facilities
Honestly the most bizarre hotel I have ever stayed in. There are no facilities. You couldn’t even boy a soft drink. There was no toilet we could use before we checked in. The huge sign outside says Diamond Hotel. It was a mixture of a ghost town with unused communal rooms and a rough hostel with a welcoming of a fight happening. There were empty cans of cider on the side downstairs. In our room we had to wedge the window open with a towel and in the bathroom we had to do the same with a toilet roll, both to provide air and to try and get rid of whatever the smell was. There was extremely loud banging of doors throughout the night. We were in a triple room and we had two cups. Honestly, I have never experienced anything like it.
Stayed 1 night in Jul 2025

8/10 Good

Carmen

Liked: Staff & service, amenities, property conditions & facilities
The hotel is a lovely place, the staff was friendly and very helpful. On the days when we stayed the unique bad things we encountered were noise guesses in the room next door, so we couldn't really rest as we expected but apart from that attention at the hotel in great!
Stayed 2 nights in May 2024

6/10 Okay

Marek

Liked: Staff & service
hotel is old and i think it needs a complete refurb
Stayed 1 night in Aug 2024

6/10 Okay

Razvan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't recommend this place
Stayed 1 night in May 2024

8/10 Good

TOM

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Basic but worked for me.

Basic hotel with a really friendly reception worker who was great. Brilliant view from the balcony.
Stayed 1 night in Jun 2023

10/10 Excellent

Kirsty

we always stay at the Richmond hotel when we go away the staff are friendly . Ali on reception is lovely very welcoming and friendly always happy to help with anything or anything and also the manager Shazly very friendly and welcoming and very helpful love staying at this hotel and can’t wait to come back for new year weekend see you again soon kirsty and ry
Stayed 2 nights in Dec 2023

4/10 Poor

Ramon

Liked: Room comfort

Very cheap, very old and basic. Ok for a night

It is ok for a night. It is very basic so if you are looking for a cheap deal is ok. Disappointed with the water temperature in the shower. Was a bit cold for me.
Stayed 1 night in Aug 2024