Vacations Close To The Village at Allen

Check in time was 3:00, I arrived at 3:30, room wasn't ready. I had to get ready for an event in the public restroom they provided. Once I was ready I checked to see if my room was ready. By this time it was 4:00. I asked why my roo. Wasn't ready when I saw others being checked in and they couldn't give me a valid reason. Upon entering the room, the bathtub was leaking, the sink slowly drained and the toilet which hadn't been used yet overflowed. Took the staff forever to fix the toilet. For the hilton it was terrible. Wouldn't recommend.

This place truly lives up to its name, “Kozy”! From the moment we arrived, the staff made us feel welcome with their friendly and pleasant service. The hotel was exceptionally clean, and we were pleasantly surprised to discover a restaurant and bar right on site. Breakfast was another highlight, with a great selection of delicious hot food to start the day. We genuinely enjoyed our stay and would happily recommend this hotel to anyone looking for a clean, comfortable, and welcoming place to stay. We’re already looking forward to coming back again! ❤️

Was super easy to check in and out and I had no issues with the room, it was very clean and well kept, breakfast was a bonus and was pretty good [5 out of 5]

Excellent and kind personal