B&B en Thanh Hoa

“I wanted to share a unique and uncommon help by Nia and the rest of the staff. She went far above and beyond to help me. Upon arrival to the property, Expedia had not informed them of the booking. They were sold out and had no room. Nia made calls immediately to the nearby properties, secured a room, called for a taxi AND paid for it!! What service. I was totally blown away. Her service raises the bar for everyone in hospitality. ”

“The guest house is a great place to stay ,we really enjoyed our stay ,it’s clean and great customer service .the owner of the guest house is very friendly, the breakfast was amazing ,the owner of guest house invited us to join their a lunch before we leave to Hanoi .they are sweet couple .I will recommend to all my friend to stay here and we definitely will come back here again we rate this guest house 5 star rating .”

“They did not give me the room I booked, they gave me a very basic one which was old and not in the best conditions, I could not even stay for 1 night, did not feel comfortable at all”