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Marco Polo Hotel - Tawau

2.0 star property
Guests find genuine hospitality at this welcoming hotel, where attentive staff create memorable stays and provide expert guidance for exploring the surrounding area

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Presidential Suite | Desk, free WiFi - Marco Polo Hotel - Tawau (Tawau)
Marco Polo Hotel - Tawau combines convenience with thoughtful service. Travelers appreciate the practical amenities including in-room WiFi and self parking, while the 24-hour front desk and multilingual staff help visitors connect with the area's local character and culture.

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 12 of 12 rooms

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Executive Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite | Desk, free WiFi

Presidential Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Desk, free WiFi

Deluxe Triple Room

  • Sleeps 3

View all photos for Deluxe Queen Room

Desk, free WiFi

Deluxe Queen Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Desk, free WiFi

Deluxe Twin Room

  • Sleeps 2

About the neighborhood

Tawau is home to Marco Polo Hotel - Tawau. Eastern Cineplex and Tawau Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Pantai Batu Lamampu and Tawau Hills Park. Visit our Tawau travel guide
Map
Jalan Clinic, Tawau, Sabah, 91008

What's nearby

  • Tawau Tanjung Market
    5 min walk - 0.3 miles
  • Tawau Fish Market
    6 min walk - 0.4 miles
  • Tawau State Library
    8 min walk - 0.5 miles
  • Tawau Federal House
    9 min walk - 0.5 miles
  • Al-Kauthar Mosque
    11 min walk - 0.6 miles

Getting around

  • Tawau (TWU)
    37 min drive

Restaurants

  • Pasar Malam Tawau
    1 min walk
  • Gerai Makan Pasar Gantung
    1 min walk
  • Restoran Yassin
    4 min walk
  • Sky Bar & Lounge
    3 min walk
  • Ria Kitchen
    3 min walk

About this property

Marco Polo Hotel - Tawau

Property highlights
Marco Polo Hotel - Tawau provides everything you need. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Express check-out, express check-in, and multilingual staff
  • A 24-hour front desk, an elevator, and smoke-free premises
Room features
All 150 rooms have comforts such as air conditioning, in addition to perks like free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Marco Polo Hotel - Tawau pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Marco Polo Hotel - Tawau?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Marco Polo Hotel - Tawau?

Check-out is at noon.

Where is Marco Polo Hotel - Tawau located?

Situated in Tawau, this hotel is within a 10-minute walk of Tawau Tanjung Market, Sabindo Plaza, and Tawau Fish Market. St. Patrick's Anglican Church and Tawau State Library are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Marco Polo Hotel - Tawau Reviews

6.8

7.0

Cleanliness

7.4

Location

8.0

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 1 out of 20 reviews
Rating 8 - Good. 9 out of 20 reviews
Rating 6 - Okay. 8 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

Reviews

Verified

8/10 Good

Mohammad Zakariah

Liked: Cleanliness, staff & service, room comfort
Comfortable n value for money
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Shyful

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excllent service.Old but Gold.

This hotel is rather quite old, but well-kept. My family is having a great time here.the staff is very friendly and helpfull. Will definately recomend this to my family and friends.To the hotel staff, you guys give Tawau a good name! Kudos..
Stayed 1 night in Feb 2019
Verified

8/10 Good

Mickey

Liked: Cleanliness, staff & service, room comfort

Antic TV n Bad Channel

TV still old old old fashioned, channels bad If wanna attract customers need to change a bit , I will not come back n stay again
Stayed 3 nights in Jan 2019
Verified

6/10 Okay

Hanif

Liked: Cleanliness, staff & service
The room seems not sound proof. I can hear sound of kids playing on the bath tab, people chatting and laughing. Food just OK.
Stayed 1 night in Sep 2018
Verified

2/10 Terrible

Chin Lian

Disliked: Cleanliness, property conditions & facilities, room comfort

Old and smelly

When step in the hotel feel the weird come into my nose. Hotel never upgrade for 15 years. Breakfast not much choice. This hotel is not qualify 4 satrs
Stayed 1 night in Sep 2018
Verified

8/10 Good

mirlina

Liked: Cleanliness, staff & service

provide a breakfast coupon

my booking is for 2 person for standard room complimentary with 2 person breakfast..but unfortunately..the room that i booked was fully occupied..than they offering me a deluxe single room..when i and my husband went down for a breakfast they asking me my room no..the lady staff said my room breakfast is only for 1 person...how come...i asked her to double check my booking room at reception counter.after the checking then confirm the breakfast is for 2.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Ada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super-helpful and friendly staff, from reception to security and restaurant.
Stayed 1 night in Aug 2018
Verified

6/10 Okay

zack

Liked: Staff & service
Disliked: Cleanliness, room comfort

Bed not clean

The bed was not clean, and only one plug power source to charge electronic stuff.
Stayed 1 night in Apr 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

中途半端なサービス。ホテルそのものは悪くない。

仕事で４泊しました。部屋はプレミアムフロアーの部屋とかで、広さもそこそこあり掃除も行き届いており快適でした。問題が２つありました（１）部屋に電話機はあるのにホテルの外（市内／市外電話）へ一切つながない、日本の電話会社へのアクセス（即ち、１－８００電話＝ホテルへの電話代請求なし）でさえ繋ぐのを断られました。この傾向は最近他のホテルでもよくありますが、我々お客への利便性の向上には全く資していない事をホテルとしては理解したがよいのでは？（２）朝のレストランの食事が毎日殆ど冷たい状態でした。サービスする気がないのなら食事の提供そのものを止められては？なぜなら無料ではない訳ですから。中途半端なサービスはない方が良いと思います。
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Too much to say

Bad
Verified

6/10 Okay

Flo

Liked: Cleanliness, staff & service, room comfort

Old Hotel with Good Condition

I've been told that Hotel Marco Polo is one of the oldest hotel in town, almost 30 years old. But its condition is still quite good. The bed was comfortable. But as an old hotel, there was some broken facilities, i.e. the bathub. And the maintenance staff rushed to fixed it. The breakfast was delicious, but not much options. The WiFi was terrible. I stayed at level 4, and I only could get the WiFi from level 5. Most of the time, I couldn't connect to internet because of the bad reception. I have to go to the lobby only to send an email.
Verified

4/10 Poor

Verified traveler

Stayed 4 nights in Feb 2019
Verified

6/10 Okay

Iskandar

Liked: Staff & service
Stayed 2 nights in Jan 2019
Verified

6/10 Okay

Verified traveler

Stayed 3 nights in Sep 2018
Verified

8/10 Good

Mohd Fadzly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'm happy

Stayed 1 night in Mar 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Verified

8/10 Good

MUHAMMAD HASIF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Jan 2018
Verified

6/10 Okay

Ronnie

Verified

8/10 Good

Norhidayah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort