See all properties

City Garden Hotel

Property class: 3

Choose dates to view prices

Photo gallery for City Garden Hotel

A multi-story building with a red and grey facade, multiple windows, and a sign for City Garden Hotel Tawau. - City Garden Hotel (Tawau)
A reception desk with a digital alarm panel, a potted orchid, and flags. - City Garden Hotel (Tawau)
A hotel room with a wooden headboard, a large bed with white bedding, a wooden floor, and a door leading to another room. - City Garden Hotel (Tawau)
A laundromat with multiple washing machines, instructional posters, and a 24-hour service sign. - City Garden Hotel (Tawau)
A hotel corridor with a patterned carpet, wooden walls, and doors leading to rooms. - City Garden Hotel (Tawau)
Located close to Tawau State Library and Hospital Besar Tawau, City Garden Hotel provides dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

AARP members, discover the perfect stay for every budget with our fantastic hotel deals.

From charming, budget-friendly stays to premium, full-service hotels, find the perfect place to unwind—no matter your travel style or budget

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room, Air conditioning

A hotel room with a bed, a desk, a chair, and a TV mounted on the wall.

Deluxe Double Room, Air conditioning

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Air conditioning

A hotel room with a bed, a wooden wardrobe, a desk with a chair, and a shower area.

Deluxe Twin Room, Air conditioning

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, and a television.

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

A hotel room with a bed, a desk, a chair, a TV, and a phone.

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Tawau, City Garden Hotel is connected to a shopping center. Tawau State Library and Tawau Golf Club are two other places to visit that come recommended. Visit our Tawau travel guide
Map
TB457, TB458 & TB459, Lot 92/93/94, Blk M, Bandar Sabindo, Tawau, Sabah, 91000

What's nearby

  • Tawau State Library
    2 min walk - 0.1 miles
  • Tawau Federal House
    3 min walk - 0.2 miles
  • Tawau Tanjung Market
    6 min walk - 0.4 miles
  • Al-Kauthar Mosque
    6 min walk - 0.4 miles
  • Tawau Fish Market
    9 min walk - 0.5 miles

Getting around

  • Tawau (TWU)
    35 min drive

Restaurants

  • Yassin Curry House
    4 min walk
  • Nafeesa Beriyani House
    5 min walk
  • Good View Seafood Restaurant
    1 min walk
  • Sky Bar & Lounge
    6 min walk
  • Aladdin Noodle House
    7 min walk

Similar properties

A hotel room with a large bed, bedside lamps, a television, and a wooden headboard.
Hotel Emas Tawau
Tawau
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
6.8 out of 10, 23 reviews
Hotel Emas Tawau
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On the waterfront

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 50.0 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Frequently asked questions

Is City Garden Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at City Garden Hotel?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at City Garden Hotel?

Check-out is at noon.

Where is City Garden Hotel located?

Located in the heart of Tawau, this hotel is within 1 mi (2 km) of Tawau State Library and Hospital Besar Tawau. Tawau Golf Club is 2.1 mi (3.4 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

City Garden Hotel Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 23 out of 59 reviews
Rating 8 - Good. 28 out of 59 reviews
Rating 6 - Okay. 6 out of 59 reviews
Rating 4 - Poor. 2 out of 59 reviews
Rating 2 - Terrible. 0 out of 59 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good, breakfast is nice
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel near the waterfront. Lots of street food restaurants nearby. Local shopping mall at walking distance.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place really surprised me. The pictures do not do it justice. I stayed in a non-smoking room, not sure what smoking floors are like. Staff there are very helpful.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a one-night stay, this was a great choice. Comfy bed, friendly people. We didn’t require anything more than that.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Simple but ok hotel in Tawau for in-transit travellers. I only stayed one night, which was ok.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good value for money. 10 minute walk to the ferry terminal with loads of food options on its doorstep. Very clean and comfortable with toiletries provided.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in Tawau

Really great hotel- staff were very friendly and helpful. We stayed for 4 nights and couldn't have asked for anything more. Excellent wifi. English speaking staff at reception. Great area with lots of shops and restaurants to explore. Would highly recommend if you seen in tawau for any length of time!
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
The room is smelly and not very clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The water pressure for the shower is good but the towel provided is dark and looked unclean. Overall, the room is clean.
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is fine except strangely, I repeatedly couldn't get any WiFi connections when using my laptop.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness
Opposite restaurant there’s row of food stalls.Tv channels lousy.Aircond cold but can’t control temperature
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is fine, except I repeatedly couldn't get any WiFi connections for my laptop. As a result, I couldn't proceed to complete my work. The friendly receptionist was trying his best to help but to no avail. Hope the hotel management will look into the problem and strive to provide a better WiFi service for all potential guests.
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Badkamer niet schoon , haren in bed , wifi valt steeds weg tenzij je dicht bij de router zit
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Dicht bij de minibus naar semporna, genoeg restaurants en eetgelegenheden aan de overkant, paar minuten lopen van grote supermarkt, overal winkels, en salons
Stayed 3 nights in Jan 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tawau zona da evitare

Camera di quint’ordine, bagno fatiscente. Tutto sommato pulito. La zona fa veramente schifo e oltre a qualche topo in giro e qualche bancarella di cibo locale (preparato Dio solo sa dove e come), non esiste null’altro. Qualche barbiere al massimo.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
New hotel. Super clean. Safe parking
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Toiletries are complete in the bathroom. If you're staying for the weekend, there's a Sunday market nearby to visit! There's seafood restaurant and nearby grocery store if you need to buy extra stuff.
Stayed 1 night in Jan 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The hotel has a great location downtown near the sea, the mosque and the fish markets. Easy walk to many local sites and restaurants.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.. I like to come again
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Nice, clean and fresh

Nice, clean and fresh hotel in Semporna. Easy base to walk around town and access restaurants. Didn't hear a peep from outside or any other guests. Reception staff were super helpful in organising an early morning ride to Tawau and got us a great price. Only negative would be that i found the bed way too hard... felt like 10cm of padding on top of a slab of wood. Don't know that i could have handled more than 2 nights purely from the mattress perspective. Other than that would recommend it.
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Good location nice and clean Good location nice and clean
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness.
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Location is good.
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel in Tawau. It was clean, felt new, affordable, and has an elevator. It’s across the street from the seafood court. Kam Ling is wonderful. Centrally located, and very convenient for shopping.
Stayed 1 night in May 2019