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Borneo Royale Hotel

4.0 star property
Hotel in Tawau with a full-service spa and a fitness center

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Photo gallery for Borneo Royale Hotel

Front of property
Lounge
In-room safe, desk, iron/ironing board, free WiFi
Lobby sitting area
Cafe

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Double Room Single Use

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room Single Use

Highlights

Air conditioning
Refrigerator
LCD TV
Rainfall showerhead
Private bathroom
Hair dryer
Bidet
Free bottled water
  • 27 sq m
  • Sea view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Rainfall showerhead
Private bathroom
Hair dryer
Bidet
Free bottled water
  • 27 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room Single Use

Highlights

Air conditioning
Refrigerator
LCD TV
Rainfall showerhead
Private bathroom
Hair dryer
Bidet
Free bottled water
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room

View from room

Superior Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Rainfall showerhead
Private bathroom
Hair dryer
Bidet
Free bottled water
  • 26 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite Single Use

In-room safe, desk, iron/ironing board, free WiFi

Junior Suite Single Use

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Private bathroom
Rainfall showerhead
Free bottled water
Coffee/tea maker
  • 46 sq m
  • Sleeps 1
  • 1 King Bed

Royale Deluxe

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Private bathroom
Rainfall showerhead
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

Royale Deluxe Double

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Private bathroom
Rainfall showerhead
Free bottled water
Coffee/tea maker
  • 27 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

Highlights

Air conditioning
Refrigerator
Minibar (some free items)
LCD TV
Rainfall showerhead
Private bathroom
Hair dryer
Bidet
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Royale Deluxe Double Room Single Use

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Private bathroom
Rainfall showerhead
Free bottled water
Coffee/tea maker
  • 27 sq m
  • Sea view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Royale Deluxe Double Or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Royale Deluxe Double Or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Suite

Living area | LCD TV

Presidential Suite

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Suite

Living area | LCD TV

Executive Suite

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Mile 1, Jalan Kuhara, Tawau, Sabah, 91000

What's nearby

  • Wisma Persekutuan Tawau - 19 min walk - 1.0 mile
  • Tawau District Library - 19 min walk - 1.0 mile
  • Tawau Tanjung Market - 3 min drive - 1.8 miles
  • Tawau Fish Market - 3 min drive - 1.8 miles
  • Hospital Besar Tawau - 3 min drive - 1.6 miles

Getting around

  • Tawau (TWU) - 27 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Restoran Mee Tauhu Plaza Damai - ‬10 min walk
  • ‪4Fingers Crispy Chicken - ‬8 min walk
  • ‪Tawau Chicken Rice 斗湖起骨鸡饭 - ‬12 min walk
  • ‪Sri Titingan Seafood Restaurant - ‬13 min walk

About this property

Borneo Royale Hotel

Upscale hotel
A grocery/convenience store, shopping on site, and a coffee shop/cafe are just a few of the amenities provided at Borneo Royale Hotel. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), 6 meeting rooms, and smoke-free premises
  • Free newspapers, luggage storage, and a computer station
Room features
All 180 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • LCD TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 6:00 PM on request
  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 6 meeting rooms
  • Computer station
  • Conference center

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The host will greet guests on arrival
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 60.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MYR 50 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Promenade Hotel Tawau
Promenade Tawau
Promenade Hotel Tawau Sabah
Borneo Royale Hotel Hotel
Borneo Royale Hotel Tawau
Borneo Royale Hotel Hotel Tawau

Frequently asked questions

Is Borneo Royale Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Borneo Royale Hotel?

Self parking is free at this property.

What time is check-in at Borneo Royale Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Borneo Royale Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Borneo Royale Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:30 AM–6:00 PM on request. A fee of MYR 50 per person applies.

Where is Borneo Royale Hotel located?

Situated in Tawau, this spa hotel is steps from Holy Trinity Catholic Church, Eastern Plaza Shopping Center, and Eastern Cineplex. Takada Night Market and St. Patrick's Anglican Church are also within 1 mi (2 km).

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Borneo Royale Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 32 out of 185 reviews
Rating 8 - Good. 73 out of 185 reviews
Rating 6 - Okay. 40 out of 185 reviews
Rating 4 - Poor. 25 out of 185 reviews
Rating 2 - Terrible. 15 out of 185 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Uyen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty and smelly.
Stayed 1 night in Feb 2025

8/10 Good

Lan Shiun

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dated hotel and some facilities need some update
Stayed 3 nights in Jun 2024

8/10 Good

Katharina

Liked: Staff & service
Disliked: Cleanliness, amenities
Good place to sleep before catching a morning flight. Rooms need updating, not a single picture on the wall and dubious stains on the carpets give an eerie vibe. Was going to make a cup of tea but the kettle had exposed wires. Staff were friendly and there is a bar and restaurant and 24 hour convenience store on site. If you’re expecting the Ritz this ain’t it, but if you want an affordable place to rest your head near the airport i would recommend. Plus the beds were so comfy, one of the best sleeps I’ve had in ages!
Stayed 1 night in Jun 2024

6/10 Okay

Anders

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Its okay

The hotel staff was very friendly but the hotel is a bit old and it is all around. Our phone didn't work and the bathroom was never totally clean. That being said we liked the breakfast very much and no bad word on the restaurant
Stayed 4 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Staff & service

Stay acceptable

This is my firstime stay at the hotel after 2 years. The room not that quite mantained as before when it was under promenade but still good for stay. The bathroom especially shower side please get rid the mold at the wall. Breakfast also good and acceptable. The reason why i will stay again at this hotel because their have the gym facilities and sauna. But please repair some gym equipment and also the jacuzi.
Stayed 3 nights in Jul 2022

2/10 Terrible

Andrew

I asked for a booking in Lahad Datu and the Expedia site showed hotels over 200 km away without telling me so. I didn’t realize this until it was too late. Disappointed with Expedia.
Stayed 1 night in Oct 2024

10/10 Excellent

Chung Yee

Liked: Cleanliness, staff & service
The Sauna and steam room are out of order
Stayed 4 nights in May 2024

2/10 Terrible

Pik Boon

Disliked: Cleanliness, property conditions & facilities
Rundown and no sound insulation, can clearly here next door
Stayed 2 nights in Aug 2022

6/10 Okay

Chung Yee

Disliked: Cleanliness, property conditions & facilities
Broken, even a place to keep my soap during shower also do t have
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Love the gym and sauna

The room condition was just ok. Carpet full with iron mark because their dont provide iron board in the room. You have to request for. The one i receive not function well. The only why i choose this hotel because it have gym, jacuzi and sauna which i love to spend time there. I hope service to be improve.
Stayed 2 nights in Aug 2022

4/10 Poor

SHARUL

Stayed 2 nights in Feb 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jun 2024

6/10 Okay

Ernie

Stayed 2 nights in Apr 2024

8/10 Good

Sang Choon

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

8/10 Good

HYEOKMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Dolatkanoo

Stayed 3 nights in Jan 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is incredibly dirty.
Stayed 1 night in Dec 2023

6/10 Okay

khairul

Stayed 1 night in Sep 2023

6/10 Okay

Suryana

Liked: Staff & service
Disliked: Property conditions & facilities
The property is pretty old. The rooms carpet were quite dirty, and some towels were really old and torn. The rubber edges of the shower area were black.
Stayed 1 night in Jul 2023

4/10 Poor

Wai Sing

Stayed 1 night in Jun 2023

10/10 Excellent

Niels Jørgen

Stayed 1 night in Jul 2022

10/10 Excellent

Alwaleed

Stayed 1 night in Jul 2022

8/10 Good

Ahmad Shah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

4/10 Poor

Grace

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021