Great customer service. Quiet rooms and excellent location
Loved the quietness. Boiler house restaurant overpriced for the food served.
Very clean room and bathroom and most comfortable bed
Fantastic boutique property, beautifully presented, my room was cosy and well appointed and I could see the opera house! Perfect spot at The Rocks within walking distance to so many sights and attractions. Staff were very friendly and helpful. Highly recommended!
The hotel is old so there you go. It does need some cleaning and patching but was a fun place. The staff are amazing. Good location. We would go back if it wasn't so far away from Canada.
Very nice areas also quite
I love the location of this property. Close walking distance to the Rocks pubs, restaurants and markets but being a street back is lovely and quiet if you want to sleep. Great kitchenette and balcony if you just want to chill.
Great hotel in perfect location. Downside was they the room was the size of a postage stamp! Well appointed and the bed was really
Great spacious room, they even left some small gifts for my child when they set up the sofa couch!
Another visit and happy to stay again in future. Comfortable bed, great location and the Saturday night noise wasn’t a bother at all. Bathroom needs work, but it’s all about the hot water and it didn’t run out!
My second stay and this hotel still exceeds my expectations. The entire team are exceptional.
Well, for a relatively economical option in an unbeatable location you really can’t do much better than grab a room here. I had a double with a shared bathroom, totally fine, no wait for the shower or bathroom at all, great breakfast buffet, and friendly staff. This really is a great find for short ...
Great place Great location Great staff Great room
Our stay was wonderful. They really took the time to make my husband's birthday special. All of the staff were friendly, helpful and genuine. They really went above and beyond to make our stay fabulous.
Value for money, good position for Cockle Bay. No air conditioning only fans, so a 40 deg day can be hot.
Loved the pool, the room, the view, the extra effort staff went to set up extra bedding. Also, the professional and lovely attitudes of the staff. Wonderful! The only thing I didn’t like was that we only stayed one night. We will be back!
We chose to stay at the ShangriLa for an Anniversary and Birthday combined. The location is great. Our room was a Opera House City view, but because of where the bed was placed in the room..our view was looking into buildings. If the bed was on the other side of the room, the view would have been ...
Very close to transport, restaurants, cafe's and nightlife but in nice quiet spot. Interior very tastefully done. Very comfortable bed with good quality linens. Same with bathroom towels. Shampoo, conditioner, body wash, soap provided. Nicely equipped kitchen incl Nespresso machine (incl some capsules) ...
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