Vacations Close To La Comer

Before our visit I inquired if they had any complimentary rooms available for honeymooners in which I was told no and was offered upgradable rooms for $200 per person a night. When we arrived half the rooms were empty. But can’t expect things for free. This resort is located right beside the highway. It is VERY LOUD in your room. Good luck getting sleep! We had an ocean view on our balcony but the door side looked onto a busy road with industrial storage. Rooms have been renovated but there are still a few issues with them. The sliding door felt like it was going to fall off and couldn’t close it completely. The air conditioning grill had marks of mould around the register and you could smell it the whole time you were in the room, this might cause health issues. Housekeeping did a great job cleaning with a tuck down service (we tipped 50 pesos every night). Food is okay. Not bad. Not great. The a la carte portions are so small that you need to order your meals twice. Overall service from management and staff was great. Some of the property is fairly worn down. Steel railings on the balconies are rusting and tarnishing the building. You look out your room to the ocean and the red roof paint is peeling and needs some work. It ruined the view. The worst thing was the foul smell from the restaurant. The resort sends all its grey water to the beach area which collects with a foul smell that is disgusting when you eat The washroom by the adults pool was gross.

We booked the 2 bedroom suite with ocean view. Unfortunately there’s construction blocking the gorgeous view. It can initially be seen in their lobby. We couldn’t enjoy the balcony and plunge pool. The staff was accommodating enough to change our rooms but it was still the same view. Their rooftop pool will eventually have a building blocking their view depending on how high it’ll get built. Aside from that, the resort is very nice and the staff are very friendly!

The staff was amazing at Hacienda Encantada. My partner and I stayed in El Encanto for our 1 year anniversary and everyone went above and beyond. Our concierge David was extremely helpful the whole trip and booked us excursions and dinners so we didn’t have to stress. We absolutely loved El Patio pool and Ingrid took amazing care of us for our whole stay. Our room was very clean and was cleaned daily and stocked with clean towels and sheets. My partner and I will definitely be returning

The customer service to be specific a gentleman named Diego The Butler, the hotel was very clean, delicious food 5 STAR

If you want zen like resort, this is the place. if you want to play golf, this is the place. if you want quiet, no kids zone, this is the place.

This is a great place to stay and is in a great location.