Playa Stonehole Bay: Tours y Actividades

Hotel estupendo pero el servicio deja que desear

We had an amazing time! Thank you Azura…

Everyone has been wonderful except for the young lady behind the desk this morning with all the tattoos, Adesa? Unfortunately she isn’t very friendly. When she talks to you she doesn’t look at you and acts like you’re bothering her. I was in the lobby when a gentleman pulled up in a taxi and proceeded to come into the lobby she basically ignored him until I said, welcome young man and then she started asking him if she could help him and that was after a few minutes of him standing there. Very unfortunate she should not be in the position that she’s in. She’s not good with people. We ended up extending our stay for night and had to switch rooms which really isn’t a problem, but we ended up having A Room not as nice and costing us approximately $300 more. That was disappointing. We weren’t able to shower in this room because getting in and out of the shower was to difficult for us. Other than that I love this hotel and the people that are working in it with the exception. A toy with purchasing, but no one has gotten back to us with the information that I’ve requested. Hopefully you’ll see us again..