Villas en Steppingley

“I didn't actually stay at the Bell, I was taken into hospital with Pneumonia but I wanted to say how fabulous Catherine was after Expedia had neglected to send me a confirmation email so I was unable to cancel in the time frame required. The customer service from Catherine was over and above, she is a reason I would want to stay at the Bell. It's rare to receive support, understanding and recognition that customer service is the backbone of a business and I can't praise her enough. I”

“Fantastic value and excellent staff”

“Really nice place and great staff. The lady prepared me a meal when I arrived late even though the kitchen was closed. Highly recommended ”

“Room service too expensive”

“everything been clean and nice.”

“No esta mal, pero esta mas destinado para gente mayor y de la tercera edad, las habilidades no estan mal, pero se hecha de menos un refriguerador, o aire acondicionado. El servicio de limpieza pesimo, se llevan las toallas sucias y no te dejan limpias, no te cambian sabanas aunque esten sucias, solo te estiran la cama y poco mas...no se lo que esperaba encontrar. Pero no es tan malo.”

“Breakfast was bedlam not enough staff”

“Todo excelente, staff muy servicial”

“Initial impression- good. Car park all gravel but plenty of parking. Reception - water on offer but it was empty. Were told our booking didn’t include breakfast but included 20% off food and soft drinks. Nice because we had forgotten. No information on where restaurant or bars not a big problem but it is nice to be told. We booked a table for dinner. Was given our room key. We asked if it was possible to walk along the river from the back of the restaurant… no access it is only from the other...

“Lovely star and good on site.”